Review the electric power steering (EPS) system operation in order to familiarize yourself with the correct system functions and operations. Refer to Power Steering System Description and Operation .
• | Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections . |
• | Inspect for aftermarket components such as tires, or wheels which could affect the operation and/or performance of the power steering system. |
• | Inspect the steering column for accident damage. Refer to Steering Column Accident Damage Inspection . |
After incorrect system operation has been verified and that aftermarket devices, or intermittent conditions are not the cause, begin the system diagnosis with the Vehicle Diagnostic System Check. The Vehicle Diagnostic System Check will provide the following information:
The use of the Vehicle Diagnostic System Check will identify the correct procedure for diagnosing the malfunction and where the procedure is located. Refer to Diagnostic System Check - Vehicle .
Begin the system diagnosis by reviewing the system Description and Operation. Refer to Power Steering System Description and Operation . Reviewing the Description and Operation information will help you determine the correct symptom diagnostic procedure when a malfunction exists. Reviewing the Description and Operation information will also help you determine if the condition described by the customer is normal operation. Refer to Symptoms - Power Steering System in order to identify the correct procedure for diagnosing the system and where the procedure is located.