In the interest of customer satisfaction, General Motors may offer exchange service on some vehicle components. This service is intended to reduce the amount of time your vehicle is not available for use due to repairs. Components used in exchange service may be new, remanufactured, reconditioned, or repaired, depending on the component involved.
All exchange components used meet GM standards and are warranted the same as new components. Examples of the types of components that might be serviced in this fashion include: transmission assemblies, instrument cluster assemblies, radios, cassette/CD players, batteries, and powertrain control modules.
Environmental Protection Agency (EPA) guidelines support the capture, purification, and reuse of automotive air conditioning refrigerant gases. As a result, any repairs GM may make to the sealed portion of your air conditioning system, if equipped, may involve the installation of purified reclaimed refrigerant or coolant.
Any authorized GM dealer or tire dealer for your brand of tires can assist you with tire service. If, after contacting one of these dealers, you need further assistance or you have questions, contact the Customer Assistance Center. The toll-free telephone numbers are listed under Owner Assistance .
For trucks equipped with a 6.6L Duramax Diesel Engine, the complete engine assembly including turbocharger components, is covered for defects in material or workmanship for 5 years or 100,000 miles, whichever comes first.
• | Cylinder block and heads and all internal parts, intake and exhaust manifolds, timing gears, timing gear chain or belt and cover, flywheel, harmonic balancer, valve covers, oil pan, oil pump, water pump, fuel pump, engine mounts, seals, and gaskets |
• | Diesel Fuel Metering System: injection pump, nozzles, high pressure lines, and high pressure sealing devices |
• | Glow Plug Control System: control/glow plug assembly, glow plugs, cold advance relay, and Engine Control Module (ECM) |
Important: Some of these components may also be covered by the Emission Warranty with no deductible. See the "Emission Warranty Parts List" under Emission Control Systems Warranty for details.
Your vehicle was designed and built to resist corrosion. Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Corrosion Coverage. GM makes no recommendations concerning the usefulness or value of such products.
Application of after-manufacture rustproofing products may create an environment which reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your GM New Vehicle Limited Warranty.
Defects in paint, trim, upholstery, or other appearance items are normally corrected during new vehicle preparation. If you find any paint or appearance concerns, advise your dealer as soon as possible. Your Owner Manual has instructions regarding the care of paint, trim, upholstery, glass, and other appearance items.
Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and/or small irregular dark spots etched into the paint surface.
Although no defect in the factory applied paint causes this, GM will repair, at no charge to the owner, the painted surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles of purchase, whichever comes first.
• | Applies only to new vehicles held exclusively in new vehicle inventory. |
• | Does not apply to used vehicles, GM owned vehicles, dealer owned used vehicles, or dealer demonstrator vehicles. |
• | Does not apply to vehicles with more than 1,000 miles on the odometer even though the vehicle may not have been registered for license plates. |
For your records, the servicing dealer should provide a copy of the Warranty Repair order, listing all warranty repairs performed. While any GM dealer handling your vehicle line will perform warranty service, we recommend that you return to the GM dealer that sold you your vehicle because of their continued and personal interest in you. If you are traveling or have changed your residence, visit any GM dealer handling your vehicle line for warranty service.
If you are touring in a foreign country and repairs are needed, take your vehicle to a GM dealer, preferably one that handles your vehicle line. Once you return to your home country, provide your dealer with a statement of circumstances, the original repair order, proof of ownership, and any paid receipt indicating the work performed and parts replaced for reimbursement consideration.
Important: Repairs made necessary by the use of improper or dirty fuels and lubricants are not covered under the warranty. See your Owner Manual for additional information on fuel requirements when operating in foreign countries.
This warranty does not cover any damage or failure resulting from modification or alterations to the vehicle's original equipment as manufactured or assembled by General Motors. Examples of the types of alterations that would not be covered include cutting, welding, or disconnecting of the vehicle's original equipment parts and components.
Additionally, General Motors does not warranty non-GM parts and/or calibrations. The use of parts and/or control module calibrations not issued through General Motors will void the warranty coverage for those components that are damaged or otherwise affected by the installation of the non-GM part and/or control module calibration.
The only exception is that non-GM parts labeled "Certified to EPA Standards" are covered by the Federal Emissions Performance Warranty.
Installations, or alterations to the original equipment vehicle, or chassis, as manufactured and assembled by General Motors, are not covered by this warranty. The body company, assembler, or equipment installer is solely responsible for warranties on the body or equipment and any alterations to any of the parts, components, systems, or assemblies installed by GM. Examples include, but are not limited to, special body installation, such as recreational vehicles, the installation of any non-GM part, cutting, welding, or the disconnecting of original equipment vehicle or chassis parts and components, extension of wheelbase, suspension, and driveline modifications, and axle additions.
Defects in the mechanical, electrical, sheet metal, paint, trim, and other components of your vehicle may occur at the factory or while it is being transported to the dealer. Normally, any defect or damage occurring during assembly is detected and corrected at the factory during the inspection process. In addition, dealers are obligated to inspect each vehicle before delivery. They repair any uncorrected factory defects or damage detected before the vehicle is delivered to you.
Any defects still present at the time the vehicle is delivered to you are covered by the warranty. If you find any such defects, advise your dealer without delay. For further details concerning any repairs which the dealer may have made prior to you taking delivery of your vehicle, ask your dealer.
GM and its dealers reserve the right to make changes in vehicles built and/or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold by them.
General Motors Corporation warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser of this vehicle, as manufactured by GM, that this vehicle was designed, built, and equipped to conform at the time it left GM control with all applicable United States EPA Noise Control Regulations.
This warranty covers this vehicle as designed, built, and equipped by GM, and is not limited to any particular part, component, or system of the vehicle manufactured by GM. Defects in design, assembly, or in any part, components, or vehicle system as manufactured by GM, which, at the time it left GM control, caused noise emissions to exceed Federal Standards, are covered by this warranty for the life of the vehicle.
See the Owner Manual, as well as the Maintenance Schedule, for additional Noise Emission information.