Chevrolet's Commitment to You
We are committed to assure your satisfaction with your new Chevrolet Cutaway Chassis.
Your Chevrolet dealer also wants you to be completely satisfied and invites you to return for all your service needs both during and after the warranty period. You should be aware that not all Chevrolet dealers are equipped to service all chassis. If you are traveling or unable to return to your selling Chevrolet chassis dealer for any reason, call 1-800-243-8872 for the name and location of the nearest Chevrolet chassis service location.
Chassis Operation and Care
Considering your chassis investment, we know you will want to operate and maintain it properly. We urge you to follow the maintenance instructions contained in your Chevrolet owner's manual.
Should you have any questions on how to keep your chassis in good working condition, ask your Chevrolet dealer, the place you can rely on to use the proper parts and repair practices.
Maintenance Records
Retain receipts covering performance of regular maintenance. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.
A "Maintenance Record" is provided in the maintenance schedule section of the owner's manual for your convenience in recording services performed.
Owner Assistance
Your Chevrolet chassis dealer is best equipped to provide all your service needs. Should you ever encounter a problem during or after the limited warranty period that is not resolved, talk to a member of dealer management. Under certain circumstances, General Motors and/or GM dealers may provide assistance after the limited warranty period has expired when the problem results from a defect in material or workmanship. These instances will be reviewed on a case by case basis. If your problem has not been resolved to your satisfaction, follow the "Customer Satisfaction Procedure" as outlined under Owner Assistance .
We thank you for choosing a Chevrolet.
GM Participation in an Alternative Dispute Resolution Program
See the "Customer Satisfaction Procedure" under Owner Assistance for information on the voluntary BBB Auto Line Program in which GM participates.
