FMVSS Noncompliance - Speed Warning Chime Inoperative

General Motors has decided that certain 2005 model year Chevrolet Express and GMC Savana vehicles fail to conform to Saudi Arabian Standard SSA 1438/2001 requiring an audible warning to the driver when the speedometer indicates a speed exceeding 120 km/h.

Dealers are to reprogram the instrument panel cluster and enable the warning chime.

Note: The vehicle overspeed chime is just one "bong" when the vehicle reaches 120 kph. It is not as loud as some previous vehicles.

Involved are certain 2005 model year Chevrolet Express and GMC Savana vehicles built within these VIN breakpoints:

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]

For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a report with the recall bulletin.

The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

No parts are required for this recall.

Important: The software upgrade required for the TECH2® to complete this procedure is on Techline Information System (TIS) CD-ROM version 1.0 for 2005, which was available on January 11, 2005. The TECH2® must be updated to at least version 25.001. As always, make sure that your TECH2® is updated with the latest software version.

1. Prep the vehicle for reprogramming.
2. Program the IPC using TECH2® version 25.001 or later using the following steps:

2.1.	Connect the TECH2® to the vehicle.

2.2.	Turn the ignition to ON with the engine OFF.

2.3.	Turn on the TECH2®.

2.4.	Press Diagnostics.

2.5.	Select 2005 Model Year.

2.6.	Select Light Duty Trucks.

2.7.	Select the appropriate division.

2.8.	Select the appropriate body style.

2.9.	Select the appropriate series.

2.10.

Select the body.

2.11.

Select the appropriate answer to the radio question.

2.12.

Select Instrument Panel Cluster.

2.13.

Select Special Functions.

2.14.

Select Vehicle Speed Limit.

2.15.

Follow the on-screen instructions to set the speed chimes.

3. Turn off the TECH2®.
4. Turn OFF the ignition.

Note: If you choose to verify the change, you may go back into the procedure and the display should have an * next to the Vehicle Speed Cutoff.

The General Motors Courtesy Transportation Program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for courtesy transportation guidelines.

Submit a Product Recall Claim with the information indicated below:

Refer to the General Motors WINS Claim Processing Manual for details on Product Recall Claim Submission.

Dealers should notify customers using the attached sample letter.

All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

Dear General Motors Customer:

General Motors has decided that certain 2005 model year Chevrolet Express and GMC Savana vehicles fail to conform to Saudi Arabian Standard SSA 1438/2001 requiring an audible warning to the driver when the speedometer indicates a speed exceeding 120 km/h.

Your GM dealer will reprogram the instrument panel cluster and enable the warning chime. This service will be performed for you at no charge .

This service correction will take approximately 25 minutes. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.

To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair.

If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner’s Manual and your dealer for details on Courtesy Transportation.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

General Motors Corporation

Enclosure

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