To open the hood, do the following.
Pull the interior hood release lever with this symbol on it. It is located to the left of the instrument panel on the driver's side of the vehicle.
Then go to the front of the vehicle and push the secondary hood release lever to the left. It is located under the front center of the grille.
Before closing the hood, be sure all the filler caps are on properly. Lower the hood until the lifting force of the struts is reduced, then release the hood to latch fully. Check to make sure the hood is closed and repeat the process if necessary.