Loud Pop or Snap Noise Coming From Instrument Panel (IP) in High or Low Ambient Temperatures (Replace Instrument Panel Upper Pad)

This bulletin is being revised to provide the correction and warranty information, which is now available for Advanced Service Information Bulletin Number 03-08-49-023. Please discard Corporate Bulletin Number 03-08-49-023 (Section 08 -- Body and Accessories).

Some customers may comment on a loud pop or snap noise coming from the IP area. This noise is most apparent shortly into a drive cycle after the A/C begins cooling down the passenger compartment after the vehicle has been sitting in high ambient temperatures, or after the heater begins warming up the passenger compartment after the vehicle has been sitting in low ambient temperatures.

This noise may be caused by the metal plates riveted to the underside of the upper IP pad over the instrument cluster and the passenger side air bag.

If the noise is determined to meet the characteristics described above, replace the instrument panel upper pad. Refer to the Instrument Panel Upper Trim Pad Replacement procedure in the Instrument Panel and Console sub-section of the Service Manual (SI Document ID #829538). These new upper IP pads have a revised coating on the metal plates.

-- Please contact all customers that were told they would be called when a repair became available.

Parts are currently available from GMSPO.

For vehicles repaired under warranty, use: