Diagnostic Instructions
| • | Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure. |
| • | Review Strategy Based Diagnosis for an overview of the diagnostic approach. |
| • | Diagnostic Procedure Instructions provide an overview of each diagnostic category. |
Diagnostic Fault Information
Circuit | Short to Ground | Open/High Resistance | Short to Voltage | Signal Performance |
|---|---|---|---|---|
Amplifier Battery Positive Voltage | 2 | 2 | -- | -- |
Antenna 14 V Switched Supply Voltage | 2 | 2 | -- | -- |
Left Front Speaker Output (+)/Left Front Low Level Audio Signal (+) | B1025 02* | 1 | B1025 01* | -- |
Left Front Speaker Output (-)/Left Front Low Level Audio Signal (-) | B1025 02* | 1 | B1025 01* | -- |
Right Front Speaker Output (+)/Right Front Low Level Audio Signal (+) | B1035 02* | 1 | B1035 01* | -- |
Right Front Speaker Output (-)/Right Front Low Level Audio Signal (-) | B1035 02* | 1 | B1035 01* | -- |
Left Rear Speaker Output (+)/Left Rear Low Level Audio Signal (+) | B1045 02* | 1 | B1045 01* | -- |
Left Rear Speaker Output (-)/Left Rear Low Level Audio Signal (-) | B1045 02* | 1 | B1045 01* | -- |
Right Rear Speaker Output (+)/Right Rear Low Level Audio Signal (+) | B1055 02* | 1 | B1055 01* | -- |
Right Rear Speaker Output (-)/Right Rear Low Level Audio Signal (-) | B1055 02* | 1 | B1055 01* | -- |
Amplifier Ground | -- | 2 | -- | -- |
1. No or reduced sound from speaker 2. Amplifier inoperative/no sound from speakers * Noticeable audio distortion possible | ||||
Circuit/System Description
Each of the audio output channel circuits (+) and (-), at the radio and audio amplifier have a DC bias voltage that is one half of the battery voltage. When using a DMM, each of the audio output channel circuits will measure approximately 6.5V DC. The audio being played on the system is produced by a varying AC voltage that is centered around the DC bias voltage on the same circuit. The AC voltage is what causes the speaker cone to move and produce sound. This voltage will vary depending on what type of audio is being listened to, talk or music, and type of music, as well as the volume setting of the system. Low volume and talk settings will measure around 1V AC and less, where constant music may measure 3V AC and slightly higher.
Diagnostic Aids
| • | Improper speaker mounting or loose trim may cause an audible buzz or distortion. Inspect the appropriate speaker and the surrounding interior trim for proper and secure mounting. If the speaker or surrounding interior trim is found to be loose or improperly secured, correctly secure the item. |
| • | When equipped with an amplifier, it is possible for some individual circuit faults to affect more than one speakers operation. Perform diagnostic tests in the sequence listed to avoid misdiagnosis. |
| • | The front tweeter speakers are connected to the same channel as the front door speakers. |
Reference Information
Schematic Reference
Radio/Navigation System Schematics
Connector End View Reference
Entertainment/Communication Connector End Views
Electrical Information Reference
Scan Tool Reference
Circuit/System Verification
Without Amplifier
Radio ON, verify clear audio is heard from each audio speaker.
| ⇒ | If audio is inoperative from all speakers, replace the radio. |
| ⇒ | If audio is inoperative from one or more, but not all, speakers or the audio emitted from the speakers is not clear, refer to Speaker Circuit Malfunction - without Amplifier. |
With Amplifier
Radio ON, verify clear audio is heard from each audio speaker.
| ⇒ | If audio is inoperative from all speakers, refer to Amplifier Circuit Malfunction. |
| ⇒ | If audio is inoperative from one or more, but not all, speakers or the audio emitted from the speakers is not clear, refer to Speaker Circuit Malfunction - with Amplifier. |
Circuit/System Testing
Speaker Circuit Malfunction - without Amplifier
- Ignition OFF, disconnect the harness connector at the appropriate speaker.
- Radio ON, test for 5.0-7.5 volts between the signal circuit terminal A and ground.
- Radio ON, test for 5.0-7.5 volts between the signal circuit terminal B and ground.
- If all circuits test normal, replace the speaker.
| ⇒ | If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio. |
| ⇒ | If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the radio. |
| ⇒ | If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio. |
| ⇒ | If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the radio. |
Amplifier Circuit Malfunction
- Ignition OFF, disconnect the C3 harness connector at the amplifier.
- Test for less than 10 ohms of resistance between the ground circuit terminal 8 and ground.
- Test for B+ between the battery voltage circuit terminal 4 and ground.
- Disconnect the C1 harness connector at the amplifier.
- Radio ON, test for B+ between the signal circuit terminal 8 and ground.
- If all circuits test normal, replace the amplifier.
| ⇒ | If greater than the specified range, test the ground circuit for an open/high resistance. |
| ⇒ | If less than the specified value, test the circuit for a short to ground or an open/high resistance. |
| ⇒ | If less than the specified value, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio. |
Speaker Circuit Malfunction - with Amplifier
- Ignition OFF, disconnect the C1 connector at the amplifier.
- Radio ON, test for 5.0-7.5 volts between the appropriate signal circuit terminal listed below and ground.
- Ignition OFF, disconnect the C2 and C3 harness connectors at the amplifier.
- Ignition ON, test for less than 1 volt between each of the signal circuit terminals listed below and ground.
- Ignition OFF, test for infinite resistance between each of the signal circuit terminals listed below and ground.
- Ignition OFF, reconnect all harness connectors at the amplifier. Disconnect the harness connector at the appropriate speaker.
- Radio ON, test for 5.0-7.5 volts between the appropriate signal circuit terminals listed below and ground.
- If all circuits test normal, replace the speaker.
| • | Left front low level audio signal (+) - terminal 15 C1 |
| • | Left front low level audio signal (-) - terminal 7 C1 |
| • | Right front low level audio signal (+) - terminal 14 C1 |
| • | Right front low level audio signal (-) - terminal 6 C1 |
| • | Left rear low level audio signal (+) - terminal 13 C1 |
| • | Left rear low level audio signal (-) - terminal 5 C1 |
| • | Right rear low level audio signal (+) - terminal 12 C1 |
| • | Right rear low level audio signal (-) - terminal 4 C1 |
| ⇒ | If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the radio. |
| ⇒ | If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio. |
| • | Left front speaker output (-) - terminal 3 C2 |
| • | Left front speaker output (+) - terminal 4 C2 |
| • | Right front speaker output (-) - terminal 1 C2 |
| • | Right front speaker output (-) - terminal 2 C2 |
| • | Left rear speaker output (-) - terminal 7 C2 |
| • | Left rear speaker output (+) - terminal 8 C2 |
| • | Right rear speaker output (-) - terminal 5 C2 |
| • | Right rear speaker output (-) - terminal 6 C2 |
| • | Left subwoofer speaker output (-) - terminal 3 C3 |
| • | Left subwoofer speaker output (+) - terminal 7 C3 |
| • | Right subwoofer speaker output (-) - terminal 2 C3 |
| • | Right subwoofer speaker output (+) - terminal 6 C3 |
| ⇒ | If greater than the specified range, test both signal circuits of the affected speaker for a short to voltage. |
| • | Left front speaker output (-) - terminal 3 C2 |
| • | Left front speaker output (+) - terminal 4 C2 |
| • | Right front speaker output (-) - terminal 1 C2 |
| • | Right front speaker output (+) - terminal 2 C2 |
| • | Left rear speaker output (-) - terminal 7 C2 |
| • | Left rear speaker output (+) - terminal 8 C2 |
| • | Right rear speaker output (-) - terminal 5 C2 |
| • | Right rear speaker output (+) - terminal 6 C2 |
| • | Left subwoofer speaker output (-) - terminal 3 C3 |
| • | Left subwoofer speaker output (+) - terminal 7 C3 |
| • | Right subwoofer speaker output (-) - terminal 2 C3 |
| • | Right subwoofer speaker output (+) - terminal 6 C3 |
| ⇒ | If less than the specified range, test both signal circuits of the affected speaker for a short to ground. |
| • | Front door speakers - terminal A and B |
| • | Front A pillar speakers - terminal A and B |
| • | Rear tweeters - terminal A and B |
| • | Rear subwoofers - terminal C and D |
| ⇒ | If less than the specified range, test the signal circuit for an open/high resistance. If the circuit tests normal, replace the amplifier. |
| ⇒ | If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the amplifier. |
Repair Instructions
Perform the Diagnostic Repair Verification after completing the diagnostic procedure.
| • | Control Module References for Amplifier and Radio replacement, setup, and programming. |
