We are committed to assuring your satisfaction with your new medium duty truck.

Your GM dealer wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.

While any GM dealer handling your medium duty truck line will perform warranty service, we recommend that you return to the GM dealer that sold you your medium duty truck because of their continued and personal interest in you. However, the actual law in Puerto Rico does not oblige the dealers that did not sell your vehicle to service it, nor can GM oblige them.

Considering the investment you have made in your new medium duty truck, we know you will want to operate and maintain it properly. We urge you, therefore, to follow the instructions contained in your Owner Manual and Maintenance Schedule.

It is also recommended that receipts covering the performance of regular maintenance be retained. Damage to your vehicle caused by lack of maintenance is not covered by the GM warranty. Therefore, receipts can by very important if a question arises as to whether a failure is caused by lack of maintenance or a defect in material or workmanship. It is suggested that receipts be retained in the glovebox literature envelope. Also, a Maintenance Record form is provided in the Maintenance Schedule portion of this manual for your convenience in recording service performed.

Should you ever encounter a problem that is not resolved during or after the limited warranty period, talk to a member of dealer management. If the problem persists, follow the "Customer Satisfaction Procedure" as outlined under Owner Assistance .

We thank you for choosing a General Motors product.