GM Service Manual Online
For 1990-2009 cars only

UPPER INSTRUMENT PANEL PAD EXCHANGE PROGRAM

CHEVROLET MOTOR DIVISION HAS ESTABLISHED AN EXCHANGE PROGRAM FOR THE 1990 LUMINA ON ANY UPPER INSTRUMENT PANEL (I/P) PAD DETERMINED BY DEALER TO BE DEFECTIVE. ONCE IT IS DETERMINED THAT AN UPPER INSTRU- MENT PANEL PAD NEEDS REPLACEMENT, CALL DAN CURRY, MATERIALS MANAGER, GENERAL MOTORS OSHAWA ASSEMBLY PLANT AT (416) 885-7231. AN EXCHANGE PART WILL BE SHIPPED WITHIN 48 HOURS OF THE REQUEST. IN ORDER TO ANALYZE THE DEFECTIVE PADS, DEALERS MUST RETURN THE DEFECTIVE PAD TO THE DAVIDSON TECHNOLOGY CENTER, ATTENTION ELLEN LORD AS SOON AS POSSIBLE. THE ORIGINAL SHIPPING CONTAINER THAT CONTAINED THE REPLACEMENT PART SHOULD BE USED FOR THE RETURN SHIPMENT. SHIPPING LABELS WILL BE PROVIDED IN THE ORIGINAL PACKET INSIDE THE BOX. THIS PROGRAM WILL CONTINUE UNTIL FURTHER NOTICE.

IN THE EVENT THAT A SHIPPING LABEL IS NOT INCLUDED, THE SHIPPING ADDRESS FOR THE RETURN SHIPMENT IS AS FOLLOWS:

DAVIDSON TECHNOLOGY ATTENTION: ELLEN LORD INDUSTRIAL PARK DOVER, NEW HAMPSHIRE 03820-1504

DISCLAIMER COPYRIGHT 1990, GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.