WARRANTY PARTS RETURN PROGRAM (DOOR LOCK CYLINDERS)

Subject: WARRANTY PARTS RETURN PROGRAM

Model and Year: 1990-91 LUMINA

THIS BULLETIN REVISES DEALER SERVICE BULLETIN NO.91-394-10 DATED AUGUST 1991. THE LABOR OPERATION NO. HAS BEEN CORRECTED. ALL COPIES OF 91-394-10 SHOULD BE DISCARDED.

Any door lock cylinders on 1990 or 1991 "W" cars with customer comments of "hard to enter, key hard to extract, hard to turn, binds or sticks, seized," etc. are to be RETURNED WITH THE ORIGINAL KEY THAT CAME WITH THE VEHICLE.

A new key should be cut to the existing code for the customer's vehicle and the original key should be returned in the same package with the lock cylinder.

This return program is to evaluate parts and will be in effect until further notice. This evaluation will not penalize the dealer if returned parts are found not to be defective.

RETURN THESE PARTS TO: BRIGGS AND STRATTON TECHNOLOGIES 3333 WEST GOOD HOPE ROAD MILWAUKEE, WISCONSIN 53209 ATTN: SUSAN EHREN

Please return the parts as soon as the repair order is completed; DO NOT WAIT until the claim is paid. Please include (and protectively wrap) a legible copy of the repair order.

Use published Labor Allowances. Labor Operation: B4180 and B4181 Add .1 Hours for Administrative Allowance

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.