CAMPAIGN: LEFT FRONT BRAKE PIPE INTERFERENCE
Subject: PRODUCT SAFETY CAMPAIGN 96-C-24 - LEFT FRONT BRAKE PIPE INTERFERENCE -------------------------------------------------------
Model/Year: 1996 CHEVROLET LUMINA SEDAN WITH ABS BRAKES (RPO JM4) -----------------------------------------------------
To: All Chevrolet Dealers
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The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1996 Chevrolet Lumina Sedan model vehicles. The left front brake line on some of these vehicles may be contacting the transaxle mounting bracket or attachment bolt.
This condition can cause the brake line to wear through, resulting in loss of brake fluid and eventual loss of one half of the vehicle braking system.
If this condition were to occur in a situation where stopping distances were minimal, a vehicle crash could occur without prior warning.
To prevent the possibility of this condition occurring, dealers are to inspect for proper brake line clearance and reposition those brake lines found to have less than minimal clearance. Additionally, those brake lines found to have an indentation caused by the contact will be replaced and properly routed.
VEHICLES INVOLVED
Involved are certain 1996 Chevrolet Lumina Sedan model vehicles built within the following VIN breakpoints:
PLANT YEAR MODEL PLANT CODE FROM THROUGH ---- ----- ----- ----- ---- -------
1996 Lumina Sedan Oshawa #2 "1" T1100125 T1137980
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
PARTS INFORMATION
IT IS ANTICIPATED THAT APPROXIMATELY 5% OF ASSIGNED UNITS WILL REQUIRE BRAKE LINE REPLACEMENT FOR THIS CONDITION. THEREFORE, PLEASE DO NOT ORDER PARTS FOR SHELF STOCK. ONLY ORDER PARTS IF TRULY IN NEED. THANK YOU.
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO) . Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.
Part Number Description Quantity/Vehicle ----------- ------------ ----------------
10152241 Brake Pipe, Left Front As Required 1052542 Brake Fluid (4 Gal.) As Required
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers, possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
SERVICE PROCEDURE
1. Turn steering wheel to full right position.
2. Raise vehicle.
3. Inspect left front brake line at transaxle mounting bracket and attachment bolt for proper clearance and proper clip position (see below).
4. If clearance is 13mm (1/2") or greater for the clip and the line, do not reposition line. Ensure lines are properly secured in clip clip is in proper location. Proceed to step #11.
LACK OF CLEARANCE
5. If clearance is found to be less than the minimum of 13mm (1/2") or line is out of clip, inspect line to determine if contact has been occurring with the transaxle bracket and/or attachment bolt.
A. If no contact was made or the line only appears shiny polished), it will only be necessary to reposition the line and ensure proper clip retention (proceed to step #6).
B. If an indentation was worn into the line it will be necessary to replace the line(proceed to step #7).
If the contact has resulted in an indentation in the surface of the line that can be felt with a finger nail or screwdriver edge, the brake pipe needs to be replaced.
6. Reposition brake line by hand (it may be necessary to remove spacer clip prior to reposition) to ensure that line and clip clearance is greater than 13mm (1/2") from transaxle bracket and attachment bolt or other sharp edges (proceed to step #11).
LINE REPLACEMENT
7. Remove left front brake line from the brake hose at the retainer, and from the ABS Hydraulic Modulator/Master Cylinder.
8. Install NEW left front brake line. Ensure clearance is greater than 13mm (1/2") for line and clip.
9. Tighten brake line f itting to ABS Hydraulic Modulator/Master Cylinder to 24Nm (18 lb. ft.) and brake line fitting to brake hose fitting to 15Nm (11 lb. ft.). Ensure clearance is still greater than 13mm (1/2") for line and clip.
10. Bleed left front brake line.
11. Lower vehicle.
12. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label", is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. When installing the new Campaign Identification Label, be sure to install the clear protective covering. Additional Campaign Identification Labels can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday-Friday, 8:00 a.m. to 4:30 p.m. EST). Ask for Item Number S-1015 when ordering.
Apply "Campaign Identification Label", only on a clean, dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
REPAIR PARTS FAILED PARTS LABOR LABOR NET PERFORMED COUNT PART NO. ALLOW CC-FC OP HOURS AMT --------- ----- ----- - ----- ------- ----- ------ ---
Inspect Left Front Brake - -- - MA-96 V9877 0.3 - Line For Proper Clearance & Clip Retention - Reposition As Necessary
Inspect Left Front Brake 1 10152241 ** KA-96 V9878 0.6 *** Line - Replace Left Front Brake Line
* For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% of all parts required for the repair.
*** The amount identified in the "Net Amount" column should represent the sum of the current GMSPO Dealer Net price plus 40% for 1/2 pint of brake fluid used to perform the required repairs.
Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.
May, 1996
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1996 Chevrolet Lumina model vehicles. The left front brake line on some of these vehicles may be contacting the transaxle mounting bracket or attachment bolt. This condition can cause the brake line to wear through, resulting in loss of brake fluid and eventual loss of one half of the vehicle braking system. If this condition were to occur in a situation where stopping distances were minimal, a vehicle crash could occur without prior warning.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, your dealer will inspect for proper brake line clearance and reposition those brake lines found to have less than minimal clearance. Additionally, those brake lines found to have an indentation caused by the contact will be replaced and properly routed. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately 10 TO 30 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
Chevrolet Motor Division GENERAL MOTORS CORPORATION
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
