Step | Action | Yes | No |
|---|---|---|---|
1 | Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections? | Go to Step 2 | |
2 | Verify that the steering column tilt function is inoperative. Does the steering column tilt function operate normally? | System OK | Go to Step 3 |
3 | Verify that the shoe is not seized on the pivot pin. Is the shoe seized on the pivot pin? | Go to Step 9 | Go to Step 4 |
4 | Inspect the shoe grooves for dirt, burrs, or rust. Are the shoe grooves free of dirt, burrs, and rust? | Go to Step 9 | Go to Step 5 |
5 | Inspect weak or broken shoe lock spring. Is the shoe lock spring weak or broken? | Go to Step 9 | Go to Step 6 |
6 | Inspect the pivot pins for binding. Are the pivot pins binding? | Go to Step 9 | Go to Step 7 |
7 | Inspect for a weak or broken wheel tilt spring. Is the wheel tilt spring weak or broken? | Go to Step 9 | Go to Step 8 |
8 | Inspect the steering column wiring harness for tightness. Is the steering column wiring harness too tight? | Go to Step 10 | Verify customer concern, go to Strategy Based Diagnosis. |
9 | Replace the steering column. Refer to Steering Column Replacement. Is the repair complete? | Go to Step 13 | -- |
10 | Reposition the steering column wiring harness to the correct location. Is the steering column wiring harness routed correctly? | Go to Step 13 | -- |
11 | Operate the steering column tilt function in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3 |
