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For 1990-2009 cars only

EI08198 - Loose or Damaged Rocker Moldings (Engineering Information)

Subject:EI08198 -- Loose or Damaged Rocker Moldings (Engineering Information)

Models:2008 Chevrolet Malibu

Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin. THIS IS NOT A RECALL -- refer to Service Bulletin 04-00-89-053B for more details on the use of Engineering Information bulletins.


Condition

Some customers may comment about loose or damaged rocker moldings.

Cause

GM Engineering is interested in understanding the cause for rocker molding repairs. Complete the following steps:

  1. Verify that the VIN and mileage are listed correctly on the repair order.
  2. Document the customer's concern - be specific.
  3. Describe the cause of the customer's concern, including description of the specific location.
  4. Photograph the concern prior to making any repairs.
  5. Document the specific steps taken to repair the customer's concern.
  6. Send an e-mail to rayleen.hustyi@gm.com with the following information:
  7. • Complete VIN, mileage and repair order number
    • Dealer name, dealer code, dealer contact person and phone number
    • Specific description of customer's concern, cause and correction
    • Photograph(s) of the area of concern
  8. Repair/replace the rocker molding as necessary.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

B9850*

Rocker Molding -- Engineering Information

0.8 hr

*This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide.