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CAMPAIGN:LOOSE FRONT CRADLE ATTACHMENTS

Subject: PRODUCT CAMPAIGN 95-C-26 - LOOSE FRONT CRADLE ATTACHMENTS

Model and Year: 1995 LUMINA AND MONTE CARLO

To: All Chevrolet/Geo Dealers

General Motors has determined that CERTAIN 1995 Chevrolet Lumina and Monte Carlo model vehicles may have been assembled with front cradle bolts that were under-torqued.

To correct this condition, dealers are to replace the front cradle bolts on all involved vehicles. The rear cradle bolts will be torque checked and the front suspension alignment checked in addition to the front bolt replacement.

VEHICLES INVOLVED

Involved are certain Chevrolet Lumina and Monte Carlo model vehicles built within the following VIN breakpoints:

PLANT YEAR MODEL PLANT CODE FROM THROUGH ------------------------------------------------------------------ 1995 "W" Car Oshawa #1 "9" S9230605 S9234214

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

PARTS INFORMATION

Notice: All of the parts required (2 of P/N 10264358 per vehicle) to complete this campaign will be preshipped to involved dealers. This preshipment will occur during the week of February 20, 1995. Parts received for recently transferred vehicles should be forwarded by the original dealer to the dealer that received the transferred vehicle.

Any additional parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).

Quantity/ Part Number Description Vehicle ------------------------------------------------------ 10264358 Bolt - Cradle Retainer 2

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

SERVICE PROCEDURE

1. Raise vehicle and support front of cradle assembly with jack stand. Refer to the 1995 "W" Car Service Manual.

2. Remove right hand front cradle bolt(not to be reused).

3. Install new bolt (P/N 10264358), torque to 170Nm (125 lb. ft.).

4. Repeat steps 2 and 3 for left hand front cradle location.

5. Utilizing a torque wrench, check to ensure both rear cradle bolts are torqued to 170Nm (125 lb. ft.), remove jack stand and lower vehicle.

6. Check front suspension for proper alignment. Correct as necessary.

7. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. Additional "Campaign Identification Labels" can be obtained from DAC.

Apply "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:

* FAILED PARTS LABOR LABOR OTHER REPAIR PERFORMED PC PART NO. ALLOW CC-FC OP HOURS HOURS ------------------------------------------------------------------ Replace Front 2 10264358 ** SK-00 V9565 0.9 0.1 Cradle Bolts & Check Alignment

Replace Front 2 10264358 ** SK-00 V9566 1.6 0.1 Cradle Bolts & Adjust Alignment

* Campaign Administrative Allowance.

** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% of all parts required for the repair.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.

Dear Chevrolet Owner:

This notice is sent to inform you that Chevrolet Motor Division is conducting a recall campaign that includes your vehicle.

REASON FOR THIS RECALL

General Motors has determined that certain Chevrolet Lumina and Monte Carlo model vehicles may have been assembled with front cradle bolts that were under-torqued.

WHAT WE WILL DO

To correct this condition, your dealer will replace the front cradle bolts on your vehicle. The rear cradle bolts will be torque checked and the front suspension alignment checked in addition to the front bolt replacement. This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions for performing this service have been sent to your dealer and parts are available. Please contact your dealer to arrange a service date as soon as possible. You may ask your dealer if you wish to know how much time will be needed to schedule and process your vehicle.

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Chevrolet Motor Division GENERAL MOTORS CORPORATION

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.