CAMPAIGN:STEERING COLUMN SUPPORT BRACKET LOW TORQUE

SUBJECT: STEERING COLUMN SUPPORT BRACKET LOW TORQUE

Models: 1995 Buick Regal

TO: ALL GENERAL MOTORS DEALERS

General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1995 Buick Regal model vehicles produced at the Oshawa #2 assembly plant. The four (4) steering column support bracket attaching bolts on these vehicles may have been assembled with less than the specified torque. If these bolts are not properly torqued, they may vibrate and become loose or fall out. In the event of a frontal collision, this condition could compromise the integrity of the steering column and increase the potential for occupant injury.

To correct this condition, dealers are to torque the four (4) steering column support bracket attaching bolts to the correct specification.

VEHICLES INVOLVED:

Involved are the following 1995 Buick Regals:

VIN VIN VIN --- --- --- 2G4WB52L1S1412164 2G4WB52L3S1412361 2G4WB52L6S1412340 2G4WF52L5S1412186 2G4WB52L3S1412246 2G4WF52L3S1412591 2G4WB52L0S1412219 2G4WB52L3S1412201 2G4WB52M8S1412915 2G4WF52L6S1412889 2G4WB52L7S1412945 2G4WB52M5S1412631 2G4WF52LXS1412720 2G4WB52M8S1412607 2G4WB52MXS1412494 2G4WB52L5S1412684 2G4WB52L7S1412606 2G4WB52M6S1412539 2G4WB52MXS1412284 2G4WB52M6S1412864

NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign Must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

No parts required to complete this campaign.

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance ----------- ----------- -------------- 2A Tighten Steering Column to I/P Bolts .5

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.

SERVICE PROCEDURE:

1. Remove left instrument panel sound insulator panel located directly below steering column.

2. Loosen (do not remove) two upper steering column to instrument panel/brake bracket fasteners identified as Items 3 and 4 in the illustration below.

3. Torque four fasteners securing steering column to instrument panel/brake bracket in numerical order (1-4) shown in illustration to 24 N.m (18 lb. ft.).

Notice: It is important that the torque sequence is followed to ensure that in the event of an accident the steering column will collapse properly.

4. Reinstall left instrument panel sound insulator panel.

5. Install Campaign Identification Label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL:

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

Dear General Motors Customer:

General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1995 Buick Regal model vehicles produced at the Oshawa #2 assembly plant. The four (4) steering column support bracket attaching bolts on these vehicles may have been assembled with less than the specified torque. If these bolts are not properly torqued, they may vibrate and become loose or fall out. In the event of a frontal collision, this condition could compromise the integrity of the steering column and increase the potential for occupant injury.

To correct this condition, your dealer will torque the four (4) steering column support bracket attaching bolts to the correct specification.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.