CAMPAIGN:INCORRECTLY MACHINED RT. FRT. CTRL. ARM. Chevrolet Monte Carlo 1995

Models: 1995 Chevrolet Lumina and Monte Carlo

TO: ALL GENERAL MOTORS DEALERS

General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1995 Chevrolet Lumina and Monte Carlo model vehicles. Some of these vehicles have a right-hand lower control arm tapered ball joint mounting hole that was incorrectly machined. Movement within this attachment could allow the ball joint stud to fatigue and If this were to occur while the vehicle was in motion, steering control of the vehicle would be affected, and a vehicle crash could result without prior warning.

To prevent the possibility of this condition occurring, dealers are to replace the right-hand lower control arm and ball joint stud on all involved vehicles.

VEHICLES INVOLVED:

Involved in this campaign are the following VINS:

VIN DEALER VIN DEALER

2GlWN52MlS9136938 95241 2GIWN52M4S9137114 84071 2GlWL52M3S9136946 87051 2GlWW12M4S9137121 87051 2GlWW12M5S9136978 87056 2GlWN52M2S9137127 82063 2GIWW12MXS9137012 82063 2GlWW12M9S9137194 96199 2GlWW12M4S9137037 84040 2GlWL52M4S9137216 86660 2GlWW12M6S9137038 84007 2GlWN52M5S9137218 87101 2GlWW12MXS9137110 88919 2GlWW12MOS9137231 87024 2GlWW12M3S9137112 87030 2GlWN52MlS9137233 81109

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail form General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION

Parts required to complete this campaign should be ordered through regular channels, as follows:

Part Number Description Quantity/Vehicle

10114664 Lower Control Arm - Right-Hand Side 1 17989117 Ball Joint Replacement Kit 1

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance

2A Replace Lower Control Arm and Ball Joint 1.9 Adjust Front Toe

Time allowance includes 0. 1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.

SERVICE PROCEDURE:

1. Raise vehicle and suitably support.

2. Follow the service procedure for Lower Control Arm replacement and Ball Joint replacement found in Section 3C of the W Platform Service Manual (GMP/95-W-1).

3. Follow the service procedure for Front Toe Adjustment found in Section 3A of the W Platform Service Manual (GMP/95-W-1).

4. Install Campaign Identification Label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

General Motors of Canada bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer." They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your General Motors dealer for information on whether your vehicle may benefit from the information.

Customer Support Department General Motors of Canada Limited

December 1994

Dear General Motors Customer:

To prevent the possibility of this condition occurring, your dealer will replace the right-hand lower control arm and ball joint stud on your vehicle.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, thy can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.