GM Service Manual Online
For 1990-2009 cars only

WARRANTY ADMIN. - TERMINATION - CAMPAIGN 96-C-17(A)

SUBJECT: WARRANTY ADMINISTRATION - TERMINATION - CAMPAIGN 96-C-17(A)- IMPROPERLY INSTALLED VALVE STEM SEALS LEADING TO EXCESSIVE OIL CONSUMPTION

MODELS: 1996 S/T PICKUPS AND UTILITIES WITH 4.3L V-6 ENGINES (VINS W, X - RPOS L35, LF6) BUILT BY ROMULUS ENGINE PLANT

THE PURPOSE OF THIS BULLETIN IS TO ADVISE THE RETAIL AND WHOLESALE SERVICE PERSONNEL THAT EFFECTIVE FEBRUARY 28, 1997 THE SUBJECT CAMPAIGN WILL BE TERMINATED. AFTER THIS DATE, WARRANTY CLAIMS CANNOT BE PROCESSED USING THE "V" AND "T" LABOR OPERATIONS FROM THE CAMPAIGN BULLETIN.

THE REASONS FOR THIS TERMINATION ARE: (1) ENGINES PRODUCED WITH THIS CONDITION WOULD BE EXPECTED TO EXHIBIT THE CONDITION EARLY IN THE LIFE OF THE VEHICLE, USUALLY WITHIN THE FIRST 1,000 - 2,000 MILES AND (2) OIL CONSUMPTION ON VEHICLES WITH MILEAGE IN EXCESS OF 2,000 MILES ARE EXPECTED TO BE UNRELATED TO THE CONDITION ASSOCIATED WITH THIS CAMPAIGN.

IN THE FUTURE, OWNER COMPLAINTS WITH OIL CONSUMPTION ARE TO BE CORRECTED USING EXISTING WARRANTY PRACTICES. VISS WILL BE UPDATED TO REFLECT THIS CHANGE AND A STATEMENT ADDED THAT REFERS TO THIS BULLETIN.

FIGURES: 00 ATTACHMENTS: 00

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1997 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.