NV1500 5-SPEED MANUAL TRANSMISSION EXCHANGE PROGRAM. Chevrolet S10 Pickup

REVISION: 11/27/95

THIS BULLETIN IS BEING REVISED TO CORRECT WARRANTY INFORMATION ONLY.

REVISION: 01/19/96

SUBJECT: INFORMATION ON NV1500 5-SPEED MANUAL TRANSMISSION EXCHANGE PROGRAM

MODELS: 1996 CHEVROLET AND GMC S MODELS WITH 2.2L ENGINE (VIN 4 - RPO LN2) AND NV1500 5-SPEED MANUAL TRANSMISSION (RPO MW2)

THIS BULLETIN IS BEING REVISED TO EXTEND THE PROGRAM EXPIRATION DATE. PLEASE DISCARD BULLETIN 56-72-03 (SECTION 7 - TRANSMISSION).

********************************************************************** 'GM OF CANADA' AND 'NAES' DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN. **********************************************************************

TO PROVIDE PRODUCT FEEDBACK ON THIS NEW TRANSMISSION, AN EXCHANGE PROGRAM IS AVAILABLE FOR THE 1996, NV1500, 5-SPEED MANUAL TRANSMISSION. THIS EXCHANGE PROGRAM IS AVAILABLE UNTIL JULY 31, 1996. THIS PROGRAM IS OPTIONAL ALLOWING THE TRANSMISSION TO BE EITHER REPAIRED IN THE DEALERSHIP OR EXCHANGED.

IMPORTANT: TRANSMISSIONS WHICH HAVE BEEN DISASSEMBLED (REMOVAL OF EITHER CASE HALF) ARE NOT ELIGIBLE FOR EXCHANGE. EXCHANGE TRANSMISSIONS MUST NOT BE DISASSEMBLED AND MUST BE RETURNED AS A COMPLETE UNIT. TRANSMISSIONS WITH PREVIOUS DEALERSHIP REPAIRS TO THE REAR EXTENSION SEAL, SHIFT LEVER TOWER OR INPUT BEARING RETAINER/SEAL ARE ELIGIBLE FOR EXCHANGE.

EXCHANGE PROCEDURE

1. CONTACT YOUR DIVISIONAL TECHNICAL ASSISTANCE GROUP WITH DETAILS OF THE TRANSMISSION CONCERN. TECHNICAL ASSISTANCE WILL OPEN A CASE AND, IF AN EXCHANGE IS DETERMINED NECESSARY, THE TRANSMISSION WILL BE SHIPPED TO ARRIVE WITHIN 48 HOURS. THE REPLACEMENT TRANSMISSION WILL BE SHIPPED FILLED WITH FLUID. 2. WHEN THE EXCHANGE UNIT IS RECEIVED, THE REMOVED TRANSMISSION MUST BE SHIPPED TO NVG WITHIN 10 WORKING DAYS TO AVOID A CHARGE-BACK. FAILURE TO RETURN THE TRANSMISSION WILL RESULT IN THE DEALERSHIP BEING BILLED $1,000 WHICH IS THE VALUE OF THE EXCHANGE TRANSMISSION. RETURN SHIPPING INFORMATION WILL BE INCLUDED WITH THE EXCHANGE TRANSMISSION. 3. THE ORIGINAL TRANSMISSION MUST BE RETURNED COMPLETE AS REMOVED FROM THE VEHICLE AND MUST NOT BE DISASSEMBLED AT ANY TIME BEFORE RETURN. DEALERSHIPS RETURNING A TRANSMISSION EVEN PARTIALLY ASSEMBLED WILL BE SUBJECT TO BEING BILLED $1,000 FOR THE EXCHANGE TRANSMISSION. 4. A PACKAGE CONTAINING THE FOLLOWING WILL BE ATTACHED TO THE EXCHANGE UNIT: - INSTRUCTION SHEET - REPORTING FORM - RETURN SHIPPING INFORMATION

PREPARATION FOR SHIPPING

1. DRAIN ALL OIL FROM THE TRANSMISSION BEING RETURNED. 2. REMOVE ALL PLASTIC SHIPPING PLUGS AND COVERS FROM THE REPLACEMENT TRANSMISSION AND INSTALL THEM ON THE RETURN TRANSMISSION. 3. PLACE THE COMPLETED REPORT FORM AND A COPY OF THE REPAIR ORDER IN THE ENCLOSED PLASTIC BAG AND ATTACH THE BAG TO THE RETURN TRANSMISSION. 4. PACK THE RETURN TRANSMISSION INTO THE ORIGINAL SHIPPING CONTAINER AND RETURN TO NVG AT THE FOLLOWING ADDRESS: NEW VENTURE GEAR MUNCIE TRANSMISSION DIVISION 1200 W. 8TH MUNCIE, IN 47302

IMPORTANT: ALL RETURN SHIPPING IS COD TO NVG. SHIPPING INFORMATION IS INCLUDED WITH THE REPLACEMENT TRANSMISSION.

SERVICE PROCEDURE

IF AN EXCHANGE TRANSMISSION IS NOT DESIRED, NECESSARY REPAIRS CAN BE PERFORMED IN THE DEALERSHIP.

IMPORTANT: AS STATED ABOVE, TRANSMISSIONS WHICH HAVE BEEN DISASSEMBLED (REMOVAL OF EITHER CASE HALF) ARE NOT ELIGIBLE FOR EXCHANGE.

THE FOLLOWING IS A LIST OF SERVICE INFORMATION PERTAINING TO THE NV1500:

1. SERVICE MANUALS. ON-VEHICLE SERVICE INFORMATION IS AVAILABLE IN THE 1996 S/T SERVICE MANUAL. TRANSMISSION OVERHAUL INFORMATION IS AVAILABLE IN THE 1996 TRANSMISSION/TRANSAXLE/TRANSFER CASE UNIT REPAIR MANUAL. 2. SERVICE PARTS. ALL SERVICE PARTS EXCEPT THE TRANSMISSION FLUID ARE AVAILABLE THROUGH GMSPO. MANUAL TRANSMISSION FLUID, P/N 12377916, IS EXPECTED TO BE AVAILABLE 10/9/95. 3. GENERAL MOTORS SERVICE TRAINING. NO NEW TRAINING COURSES HAVE BEEN DEVELOPED FOR THIS TRANSMISSION DUE TO ITS SIMILARITY TO THE NV3500. 4. LABOR TIME GUIDE. LABOR TIMES WILL BE INCLUDED IN THE 1996 S/T PLATFORM LABOR TIME GUIDE. 5. ESSENTIAL SERVICE TOOLS. ONE ESSENTIAL SERVICE TOOL IS BEING RELEASED FOR THE NV1500. THIS TOOL IS AN ASSEMBLY PALLET J41663. DUE TO LIMITED AVAILABILITY, THIS TOOL WILL NOT BE SHIPPED TO YOUR DEALERSHIP UNTIL APPROXIMATELY DECEMBER 1, 1995. A LOANER PROGRAM IS AVAILABLE IF AN ASSEMBLY PALLET IS NEEDED BEFORE DECEMBER. TO OBTAIN A LOANER ASSEMBLY PALLET CONTACT KENT-MOORE TOOLS AT 1-800-345-2233 AND REQUEST TOOL J41663LNR. THE PALLET WILL BE SHIPPED FOR NEXT DAY DELIVERY. THE PALLET MUST BE RETURNED TO KENT-MOORE IMMEDIATELY AFTER THE REPAIRS ARE COMPLETED.

THIS TRANSMISSION MUST USE MANUAL TRANSMISSION FLUID, P/N 12377916, BECAUSE IT CONTAINS A SPECIAL FRICTION MODIFIER. OTHER FLUIDS SHOULD NOT BE SUBSTITUTED AS THEY MAY RESULT IN POOR SHIFT QUALITY.

PARTS INFORMATION:

P/N DESCRIPTION QUANTITY REQUIRED 12377916 FLUID, MANUAL TRANSMISSION, 1 QUART 3 QUARTS

PARTS ARE CURRENTLY AVAILABLE FROM GMSPO.

EXCHANGE TRANSMISSIONS ARE SHIPPED FILLED WITH FLUID. FLUID IS ONLY REQUIRED IF REPAIRS ARE TO BE DONE IN YOUR DEALERSHIP.

WARRANTY INFORMATION:

EXCHANGE TRANSMISSIONS ARE SHIPPED ON A NO CHARGE BASIS. FOR TRANSMISSIONS EXCHANGED UNDER WARRANTY, USE:

LABOR OPERATION K2720 LABOR TIME: USE PUBLISHED LABOR OPERATION TIME. OTHER HOURS: 0.2 HRS* PART ALLOWANCE: $399.00** SUBMIT AS A NET ITEM

*ADMINISTRATIVE ALLOWANCE. **THE PARTS ALLOWANCE REPRESENTS 40% OF THE DEALER NET PRICE FOR THE TRANSMISSION SUPPLIED.

FIGURES: 0

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.