CAMPAIGN:REAR WIPER SCRATCHES ENDGATE
Subject: PRODUCT CAMPAIGN 95-C-33 - REAR WIPER SCRATCHES END GATE
Model and Year: 1995 CHEVROLET BLAZER WITH REAR WIPER (RPO C25)
To: All Chevrolet/Geo Dealers
General Motors has determined that on certain 1995 Chevrolet Blazers equipped with a rear window wiper, the rear wiper blade can pivot as a result of the vehicle going through certain car washes. This can cause paint mutilation to the endgate. In these car washes, the cleaning action can pull the blade assembly out of its parked position and the inboard end of the blade can pivot 90 degrees towards the endgate. In this position, any movement of the wiper blade can scratch the paint and possibly gouge the metal on the endgate.
To correct this condition, dealers are to replace the existing wiper blade with one that has an anti-pivot pin and repair any resultant paint and metal damage to the endgate.
VEHICLES INVOLVED
Involved are certain 1995 Chevrolet Blazers built within the following VIN breakpoints:
PLANT YEAR MODEL PLANT CODE FROM THROUGH --------------------------------------------------------------- 1995 S/T Utilities Linden "K" SK100001 SK157877 1995 S/T Utilities Moraine "2" S2100001 S2147961
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
PARTS INFORMATION
A preshipment of parts will be sent to involved dealers the week of May 1, 1995. Preshipment parts will be charged to the dealers' open parts account.
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2) All Goodwrench parts system test dealers should order on a "VIP" order.
Quantity/ Part Number Description Vehicle -------------------------------------------------------- 15685146 Endgate Outer Panel Protector As (Adhesive Patch) Required
15712630 Rear Window Wiper Blade 1
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division by both telephone and then the customary letter of notification (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
SERVICE PROCEDURE - Figures Referenced Are Located On Page 4.
WIPER BLADE REPLACEMENT ONLY
1. Remove black plastic tie band (if equipped) from rear wiper blade.
2. Push blade assembly locking tab (Figure 2) toward the wiper arm and slide assembly off wiper arm hook.
3. Install redesigned wiper blade assembly making certain it engages (clicks onto) wiper arm. This new assembly contains an anti- rotation pin which prevents over-rotation of blade.
4. Install Campaign Identification Label.
5. Fill fuel tank and wash before returning vehicle to owner (this is to be done only once for units involved in 95-C-31, 95-C-33, 95-C-34 and 95-C-35).
Important: Inform customer that aftermarket rear wiper assemblies may NOT have the anti-rotation pin. Installation of such a part could damage the end gate paint if run through a brush-type car wash. However, aftermarket rubber blade inserts can still be used with the new blade assembly.
ENDGATE PAINT REPAIR, ENDGATE PROTECTOR INSTALLATION, AND WIPER BLADE REPLACEMENT ----------------------------------------------------------------------------- 1. If endgate paint shows scratches caused by rear wiper flipping over, repaint complete tailgate (refer to section 2B, "Paint", of the Service Manual).
2. Paint should be properly dried, and vehicle should be maintained between 60 degrees Fahrenheit and 90 degrees Fahrenheit for best results.
3. To apply the endgate protector, the body surface must be clean and devoid of surface contaminants. Wipe intended application area with a 50/50 solution of isopropyl alcohol and water.
4. Wipe application area dry.
5. A wet application method is recommended. Spray intended area of application with 50/50 solution of isopropyl alcohol and water.
6. Also, spray adhesive surface of endgate protector with this solution.
IMPORTANT: To avoid contamination of adhesive or marring of protector, touch the pre-mask only.
7. Apply endgate protector to endgate, using cross car locator feature, and up-down locator feature (Figure 1).
8. Press film in place, forcing out entrapped air and excess wetting solution.
9. Remove entrapped air bubbles by piercing bubble at outer edge with a pin and pushing air toward hole.
10. Once endgate protector is applied, remove pre-mask.
11. Remove black plastic tie band (if necessary) from wiper blade.
12. Push blade assembly locking tab (Figure 2, Item 1) toward wiper arm and slide assembly off the wiper arm hook.
13. Install redesigned wiper blade assembly making sure it engages (clicks onto) wiper arm. This new assembly contains an anti- rotation pin which prevents over-rotation of blade.
14. Install Campaign Identification Label.
15. Fill fuel tank and wash before returning vehicle to owner (this is to be done only once for units involved in 95-C-31, 95-C-33, 95-C-34 and 95-C-35).
Important: Inform customer that aftermarket rear wiper assemblies may NOT have the anti-rotation pin. Installation of such a part could damage the end gate paint if run through a brush-type car wash. However, aftermarket rubber blade inserts can still be used with the new blade assembly.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an- area which will be visible when the vehicle is brought in for periodic servicing by the owner. Additional "Campaign Identification Labels" can be obtained from DAC.
Apply "Campaign Identification Label" only on a clean, dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
* FAILED PARTS LABOR LABOR OTHER NET REPAIR PERFORMED PC PART NO. ALLOW CC-FC OP HOURS HOURS AMT --------------------------------------------------------------------------- Replace Back Glass Blade 1 15712630 ** SK-00 V9600 0.2 0.1 --
Replace Back Glass Blade And Refinish/Clear Coat Tailgate, Complete 2 15712630 ** SK-00 V9601 2.2 0.1 -- *** NOTE: Material Allowance Code is "GJ"
Replace Back Glass Blade And Refinish/Clear Coat Tailgate, Complete With 2 15712630 ** SK-00 V9602 2.6 0.1 -- Two-Tone Paint *** NOTE: Material Allowance Code is "GD"
Fuel Top-Off - - - -- SK-00 T2420 - - - - +
Wash Vehicle - - - -- SK-00 T2421 - - - - ++
Courtesy Transportation - - - -- SK-00 T2422 - - - - +++
* Campaign Administrative Allowance.
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% of all parts required for the repair.
*** Follow the material allowances from the 1995 Labor Time Guide. The material should be entered as a- net item on the claim. Also from the 1995 Labor Time Guide, determine the paint mix time and enter as ""other labor hours" on the claim.
+ The amount to be entered in the "Net Amount" column should represent the cost of the fuel required to fill the vehicle's tank for a customer. Note that the amount submitted should represent the self-service price of regular unleaded fuel.
++ The amount to be entered in the "Net Amount" column should represent the cost for a customer car wash up to $6.00.
+++ Courtesy Transportation "Net Amount" only valid with labor operation V9601 or V9602 "Replace Back Glass Blade And Refinish/Clear Coat Tailgate".
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Dear Chevrolet Blazer Owner:
This notice is sent to inform you that Chevrolet Motor Division is conducting a recall campaign that includes your vehicle.
Your complete satisfaction with your 1995 Chevrolet Blazer is most important to us. Throughout a production run enhancements typically are made to our vehicle as part of our continuous improvement process. This letter outlines one of these enhancements which Chevrolet would like to make available to you at no charge.
A redesigned wiper blade for the rear window reduces the possibility that the wiper blade may become entangled in certain types of automated car wash equipment.
Instructions for performing this service have been sent to your Chevrolet dealer. This enhancement will be made to your vehicle at no charge to you. Please contact your Chevrolet dealer to arrange a convenient appointment and ensure the proper parts are available to complete this service. The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in installing this enhancement in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your complete satisfaction with your 1995 Chevrolet Blazer is important to us and we encourage you to see your Chevrolet dealer for this modification.
Chevrolet Motor Division GENERAL MOTORS CORPORATION
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
