--- REISSUE ---
THIS BULLETIN REPLACES PRODUCT SAFETY CAMPAIGN BULLETIN 95-C-56 ISSUED OCTOBER, 1995. SPECIFICALLY, THE SERVICE SECTION HAS BEEN REVISED TO INCLUDE THE INSPECTION PROCEDURE. THE REVISED INFORMATION IS PRINTED IN BOLD TYPE. ALL COPIES OF THE ORIGINAL BULLETIN DATED OCTOBER, 1995 SHOULD BE DESTROYED.
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1995 Chevrolet S/T Pickup and Utility trucks equipped with air conditioning and 4.3L engines. Some of these vehicles may exhibit fan-blade rivet breakage which could lead to fan blade separation from the spider. If this should occur while the hood is open, a person working under the hood of the vehicle or in the vicinity of the vehicle could be struck by the fan blade and injured.
To correct this condition, dealers will inspect and replace if necessary, the existing fan with the current release fan having thicker rivets.
Involved are certain 1995 Chevrolet S/T Pickup and Utility trucks equipped with air conditioning and 4.3L engines, and built within the following VIN breakpoints:
PLANT YEAR MODEL PLANT CODE FROM THROUGH ------------------------------------------------------------------ 1995 S/T Truck Linden "K" SK127759 SK151952 1995 S/T Truck Moraine "2" S2100234 S2135046 1995 S/T Truck Shreveport "8" S8119447 S8151095
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
Parts are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2) . All Goodwrench parts system test dealers should order on a "VIP" order.
Quantity/ Part Number Description Vehicle ----------- ----------- --------- 15717731 Fan Assembly 1
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
All unsold new vehicles in dealers, possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
1. Inspect one of the fan blade rivet heads for stamping J94 or K94 (rivet heads will all be stamped with the same number).
o If either J94 or K94 is on the rivet head, the fan must be replaced. Proceed to -Replacement- procedure on page 5.
o If the rivet head does not show J94 or K94, install Campaign Identification Label. No further action is required.
1. Remove upper fan shroud.
2. Remove fan and clutch nuts from pulley.
3. Remove fan and clutch assembly.
4. Remove fan blade from fan clutch assembly.
5. Install new fan blade to fan clutch assembly and torque fan nuts to 38 Nm (24 lb. ft.).
6. Install fan and clutch assembly to pulley.
7. Install fan and clutch assembly nuts and torque to 24 Nm (17 lb. ft.).
8. Install upper fan shroud.
9. Install Campaign Identification Label.
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. When installing the new Campaign Identification Label, be sure to install the clear protective covering. Additional Campaign Identification Labels can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday-Friday, 8:00 a.m. to 4:30 p.m. EST) Ask to Item Number S-1015 when ordering.
Apply "Campaign Identification Label", only on a clean, dry surface.
Submit a Product Campaign Claim with the information indicated below:
PARTS FAILED PARTS LABOR LABOR REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP HOURS --------------- -------------------------------------------- Inspect Fan Blade Rivet Head - - - - - MA-96 V9725 0.2* No Further Action Required
Inspect And Replace 1 15717731 ** MA-96 V9726 0.8* Fan Blade Assembly
*For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".
Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.
Dear Chevrolet Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1995 Chevrolet S/T Pickup and Utility trucks equipped with air conditioning and 4.3L engines. Some of these vehicles may exhibit fan-blade rivet breakage which could lead to fan blade separation from the spider. If this should occur while the hood is open, a person working under the hood of the vehicle or in the vicinity of the vehicle could be struck by the fan blade and injured.
To correct this condition, your dealer will inspect and replace if necessary, the existing fan with the current release fan having thicker rivets. This service will be performed at no charge to you.
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately 50 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
Chevrolet Motor Division GENERAL MOTORS CORPORATION
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.