CAMPAIGN:STEERING LINKAGE IDLER ARM ATT.. Chevrolet S10 Pickup

NOTE: GM OF CANADA VERSION OF 98005 IS BELOW THE U.S. VERSION ______________________________________________________________________

CUSTOMER SATISFACTION CAMPAIGN

SUBJECT: 98005 - STEERING LINKAGE IDLER ARM ATTACHING NUT UNDER- TORQUED

MODELS: 1998 CHEVROLET 4-DR. BLAZER, GMC 4-DR. JIMMY, AND OLDSMOBILE BRAVADA BUILT AT MORAINE ASSEMBLY PLANT

GENERAL MOTORS HAS DECIDED THAT CERTAIN 1998 CHEVROLET 4-DR. BLAZER, GMC 4-DR. JIMMY, AND OLDSMOBILE BRAVADA BUILT AT THE MORAINE ASSEMBLY PLANT ON DECEMBER 2 AND 5, 1997, MAY HAVE ONE OF THE TWO NUTS THAT SECURE THE STEERING LINKAGE IDLER ARM TO THE FRAME UNDER-TORQUED. EVENTUALLY WITH THIS CONDITION, THE OPERATOR COULD EXPERIENCE NOTICEABLE PULLING TO THE RIGHT, ASYMMETRIC STEERING RESPONSE, AND INCREASED STEERING FEEDBACK ON BUMPY ROADS.

TO PREVENT THE POSSIBILITY OF THIS CONDITION OCCURRING, DEALERS ARE TO CHECK TO BE SURE THAT THE STEERING LINKAGE IDLER ARM TO FRAME NUTS ARE TORQUED TO THE PROPER SPECIFICATION.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1998 CHEVROLET 4-DR. BLAZER, GMC 4-DR. JIMMY, AND OLDSMOBILE BRAVADA BUILT AT MORAINE ASSEMBLY PLANT ON DECEMBER 2 AND 5, 1997 AND BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

YEAR DIVISION MODEL PLANT CODE FROM THROUGH

1998 CHEVROLET S/T UTILITY MORAINE 2 W2179208 W2180878 1998 GMC S/T UTILITY MORAINE 2 W2524188 W2525338 1998 OLDSMOBILE S/T UTILITY MORAINE 2 W2709558 W2710015

IMPORTANT: DEALERS SHOULD CONFIRM VEHICLE ELIGIBILITY THROUGH VISS (VEHICLE INFORMATION SERVICE SYSTEM) OR SERVICENET (GMC ONLY) PRIOR TO BEGINNING CAMPAIGN REPAIRS. NOT ALL VEHICLES WITHIN THE ABOVE BREAKPOINTS MAY BE INVOLVED

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER. COMPUTER LISTINGS CONTAINING THE COMPLETE VEHICLE IDENTIFICATION NUMBER, CUSTOMER NAME AND ADDRESS DATA HAVE BEEN PREPARED, AND ARE BEING FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. THE CUSTOMER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH CUSTOMERS INVOLVED IN THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.

PARTS INFORMATION

NO PARTS ARE REQUIRED FOR THIS CAMPAIGN.

CUSTOMER NOTIFICATION

CUSTOMERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GENERAL MOTORS (SEE COPY OF TYPICAL CUSTOMER LETTER INCLUDED WITH THIS BULLETIN - ACTUAL DIVISIONAL LETTER MAY VARY SLIGHTLY).

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

CUSTOMERS WHO HAVE RECENTLY PURCHASED VEHICLES SOLD FROM YOUR VEHICLE INVENTORY, AND FOR WHICH THERE IS NO CUSTOMER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER. ARRANGEMENTS ARE TO BE MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH CUSTOMERS A COPY OF THE APPROPRIATE DIVISIONAL CUSTOMER LETTER ACCOMPANYING THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE CUSTOMER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

SERVICE PROCEDURE

1. RAISE THE VEHICLE AND SUPPORT IT WITH SAFETY STANDS. 2. REMOVE THE STEERING LINKAGE SHIELD BOLTS AND WASHERS, IF EQUIPPED. 3. REMOVE THE STEERING LINKAGE SHIELD (SKID PLATE), IF EQUIPPED.

- IF THE IDLER ARM IS LOOSE ON THE FRAME (CAN BE MOVED BY HAND), TORQUE THE IDLER ARM RETAINING NUTS TO THE FRAME TO 108 NM (80 LB.FT.).

- IF THE IDLER ARM IS NOT LOOSE ON THE FRAME, CHECK THE IDLER ARM RETAINING NUTS TO THE FRAME FOR THE PROPER TORQUE SPECIFICATION, 100-116 NM (74-86 LB.FT.).

4. REINSTALL THE STEERING LINKAGE SHIELD (SKID PLATE), IF EQUIPPED.

5. REINSTALL THE STEERING LINKAGE SHIELD BOLTS AND WASHERS, IF EQUIPPED.

6. LOWER THE VEHICLE.

7. IF THE IDLER ARM WAS LOOSE IN STEP 3, CHECK TOE ANGLE AND ADJUST IF NECESSARY.

8. INSTALL THE GM CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. WHEN INSTALLING THE CAMPAIGN IDENTIFICATION LABEL, BE SURE TO PULL THE TAB TO ALLOW ADHESION OF THE CLEAR PROTECTIVE COVERING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM VISPAC INCORPORATED BY CALLING 1-800-269-5100 (MONDAY-FRIDAY, 8:00 A.M. TO 4:30 P.M. EST). ASK FOR ITEM NUMBER S-1015 WHEN ORDERING.

APPLY THE "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

CLAIM INFORMATION

SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:

PART FAILED PARTS LABOR LABOR NET REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP * HOURS ITEM

CHECK TORQUE OF IDLER ARM RETAINING NUTS, NO FURTHER ACTION REQUIRED --- --- --- MA-96 V0126

- 2 WHEEL DRIVE OR 4 WHEEL DRIVE WITHOUT SKID PLATE 0.2 - 4 WHEEL DRIVE WITH SKID PLATE 0.4

CHECK TORQUE OF IDLER ARM RETAINING NUTS AND ADJUST TOE --- --- --- MA-96 V0127

- 2 WHEEL DRIVE 0.5 - 4 WHEEL DRIVE WITHOUT SKID PLATE 0.6 - 4 WHEEL DRIVE WITH SKID PLATE 0.7

* FOR CAMPAIGN ADMINISTRATIVE ALLOWANCE, ADD 0.1 HOURS TO THE LABOR HOURS .

REFER TO THE GENERAL MOTORS CORPORATION CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.

FIGURES: 0

GM BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR DEALER/RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

98005

(SAMPLE OF NOTIFICATION USED)

FEBRUARY, 1998

DEAR CHEVROLET/GMC/OLDSMOBILE CUSTOMER:

THIS NOTICE IS SENT TO INFORM YOU OF A RECALL CAMPAIGN THAT INCLUDES YOUR VEHICLE.

REASON FOR THIS RECALL: GENERAL MOTORS HAS DECIDED THAT CERTAIN 1998 CHEVROLET 4-DR. BLAZER, GMC 4-DR. JIMMY, AND OLDSMOBILE BRAVADA BUILT AT THE MORAINE ASSEMBLY PLANT ON DECEMBER 2 AND 5, 1997, MAY HAVE ONE OF THE TWO NUTS THAT SECURE THE STEERING LINKAGE IDLER ARM TO THE FRAME UNDER-TORQUED. EVENTUALLY WITH THIS CONDITION, THE OPERATOR COULD EXPERIENCE NOTICEABLE PULLING TO THE RIGHT, ASYMMETRIC STEERING RESPONSE, AND INCREASED STEERING FEEDBACK ON BUMPY ROADS.

WHAT WILL BE DONE: TO PREVENT THE POSSIBILITY OF THIS CONDITION OCCURRING, YOUR DEALER WILL CHECK TO BE SURE THAT THE STEERING LINKAGE IDLER ARM TO FRAME NUTS ARE TORQUED TO THE PROPER SPECIFICATION. THIS SERVICE WILL BE PERFORMED FOR YOU AT NO CHARGE.

CONTACTING YOUR DEALER: PLEASE CONTACT YOUR DEALER AS SOON AS POSSIBLE TO ARRANGE A SERVICE DATE. INSTRUCTIONS FOR MAKING THIS CORRECTION HAVE BEEN SENT TO YOUR DEALER. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH TIME WILL BE NEEDED TO SCHEDULE, PROCESS AND REPAIR YOUR VEHICLE.

IF YOU EXPERIENCE ANY TROUBLE SCHEDULING YOUR VEHICLE OR YOU HAVE ANY QUESTIONS REGARDING THIS RECALL ACTION, PLEASE CONTACT THE APPROPRIATE CUSTOMER ASSISTANCE CENTER AT THE LISTED NUMBER BELOW:

DIVISION

NUMBER DEAF, HEARING IMPAIRED OR SPEECH IMPAIRED *

CHEVROLET 1-800-222-1020 1-800-833-2438

GMC 1-800-462-8782 1-800-462-8583

OLDSMOBILE 1-800-442-6537 1-800-833-6537

* UTILIZES TELECOMMUNICATION DEVICES FOR THE DEAF/TEXT TELEPHONES (TDD/TTY)

CUSTOMER REPLY CARD: THE ENCLOSED CUSTOMER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION IN THE SHORTEST POSSIBLE TIME. IF YOU NO LONGER OWN THIS VEHICLE, PLEASE LET US KNOW BY COMPLETING THE POSTAGE PAID REPLY CARD AND RETURNING IT TO US.

WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR CONTINUED SATISFACTION WITH OUR PRODUCTS.

CHEVROLET/GMC/OLDSMOBILE DIVISION GENERAL MOTORS CORPORATION

********************************************************************** *** GM OF CANADA VERSION *** ********************************************************************** PRODUCT CAMPAIGNS 98005 FEBRUARY 1998

PRODUCT RECALL CAMPAIGN

CUSTOMER SATISFACTION CAMPAIGN

SUBJECT: CAMPAIGN 98005 STEERING LINKAGE IDLER ARM ATTACHING NUT UNDER-TORQUED

MODELS: 1998 CHEVROLET 4-DOOR BLAZER AND GMC 4-DOOR JIMMY MODEL VEHICLES BUILT AT MORAINE ASSEMBLY PLANT

DEFECT INVOLVED

GENERAL MOTORS OF CANADA LIMITED HAS DECIDED THAT CERTAIN 1998 CHEVROLET 4-DOOR BLAZER AND GMC 4-DOOR JIMMY MODEL VEHICLES BUILT AT THE MORAINE ASSEMBLY PLANT ON DECEMBER 2 AND 5, 1997, MAY HAVE ONE OF THE TWO NUTS THAT SECURES THE STEERING LINKAGE IDLER ARM TO THE FRAME UNDER-TORQUED. EVENTUALLY WITH THIS CONDITION, THE OPERATOR COULD EXPERIENCE NOTICEABLE PULLING TO THE RIGHT, ASYMMETRIC STEERING RESPONSE, AND INCREASED STEERING FEEDBACK ON BUMPY ROADS.

TO PREVENT THE POSSIBILITY OF THIS CONDITION OCCURRING, DEALERS ARE TO CHECK TO BE SURE THAT THE STEERING LINKAGE IDLER ARM TO FRAME NUTS ARE TORQUED TO THE PROPER SPECIFICATION.

VEHICLES INVOLVED

INVOLVED ARE THE FOLLOWING THIRTY-SEVEN (37) 1998 CHEVROLET 4-DOOR BLAZER AND GMC 4-DOOR JIMMY MODEL VEHICLES BUILT AT MORAINE ASSEMBLY PLANT ON DECEMBER 2 AND 5, 1997:

VIN

1GNDT13WXW2179344 1GNDT13W0W2179286 1GNDT13W0W2180826 1GNDT13W4W2179386 1GNDT13W4W2179453 1GNDT13W4W2180697 1GNDT13W5W2179283 1GNDT13W5W2180790 1GNDT13W6W2179440 1GNDT13W6W2179468 1GNDT13W6W2180703 1GNDT13W6W2180720 1GNDT13W7W2179396 1GNDT13W8W2179228 1GNDT13W8W2180752 1GNDT13W9W2179464 1GKDT13WXW2524224 1GKDT13WXW2525311 1GKDT13W0W2525270 1GKDT13W0W2525284 1GKDT13W1W2524340 1GKDT13W1W2525181 1GKDT13W3W2524338 1GKDT13W3W2525215 1GKDT13W4W2524316 1GKDT13W4W2525191 1GKDT13W5W2525202 1GKDT13W5W2525247 1GKDT13W5W2525250 1GKDT13W6W2524284 1GKDT13W7W2525184 1GKDT13W7W2525198 1GKDT13W7W2525282 1GKDT13W7W2525296 1GKDT13W8W2524299 1GKDT13W8W2525243 1GKDT13W8W2525257

NOTE: PLEASE CHECK DCS SCREEN 445 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM THE INTER-PROVINCIAL RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF PROVINCIAL LAWS. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.

PARTS INFORMATION

NO PARTS ARE REQUIRED FOR THIS CAMPAIGN.

CUSTOMER NOTIFICATION

ALL CUSTOMERS OF RECORD AT THE TIME OF CAMPAIGN RELEASE ARE SHOWN ON THE ATTACHED COMPUTER LISTING AND HAVE BEEN NOTIFIED BY FIRST CLASS MAIL FROM GENERAL MOTORS (SEE COPY OF CUSTOMER LETTER INCLUDED WITH THIS BULLETIN).

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN DEALER'S POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU MUST TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

SERVICE PROCEDURE

1. RAISE THE VEHICLE AND SUPPORT IT WITH SAFETY STANDS.

2. REMOVE THE STEERING LINKAGE SHIELD BOLTS AND WASHERS, IF EQUIPPED.

3. REMOVE THE STEERING LINKAGE SHIELD (SKID PLATE), IF EQUIPPED.

IF THE IDLER ARM IS LOOSE ON THE FRAME (CAN BE MOVED BY HAND), TORQUE THE IDLER ARM RETAINING NUTS TO THE FRAME TO 108 N M (80 LB. FT.).

IF THE IDLER ARM IS NOT LOOSE ON THE FRAME, CHECK THE IDLER ARM RETAINING NUTS TO THE FRAME FOR THE PROPER TORQUE SPECIFICATION, 100-116 N M (74-86 LB. FT.).

4. REINSTALL THE STEERING LINKAGE SHIELD (SKID PLATE), IF EQUIPPED.

5. REINSTALL THE STEERING LINKAGE SHIELD BOLTS AND WASHERS, IF EQUIPPED.

6. LOWER THE VEHICLE.

7. IF THE IDLER ARM WAS LOOSE IN STEP 3, CHECK TOE ANGLE AND ADJUST IF NECESSARY.

8. INSTALL CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

INSERT CAMPAIGN NUMBER

INSERT DEALER CODE

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM DGN BY CALLING 1-800-668-5539 (MONDAY-FRIDAY, 8:00 A.M. TO 5:00 P.M. EST). ASK FOR ITEM NUMBER GMP 91 WHEN ORDERING.