Each of the following service procedures require programming or setup procedures to be performed on the communication interface module.
Communication Interface Module Replacement
Important:
• The communication interface module (CIM) has a specific set of unique numbers that tie the module to a specific vehicle. These numbers, a 10-digit station identification (STID), and an 11-digit electronic serial number (ESN) or an 18 digit manufacturers
electronic ID (MEID), are used by OnStar® and the cellular network to identify the specific vehicle. Because these numbers are exclusive to the vehicle identification number of the vehicle, these parts should NOT be exchanged with those of another vehicle.
After replacing the CIM, it is essential to reconfigure the OnStar® system. Failure to reconfigure the system will result in an additional customer visit for repair. DO NOT press and hold the white dot button on the keypad as it will not reset this version
of the OnStar® system and may result in a DTC to be set, a red LED and limited or incomplete OnStar® services. Use of the TIS 2 Web SPS application and the Tech 2 are required in order to perform the CIM configuration and setup procedure for this
vehicle. The configuration and set-up procedure is now a two step process which enables an automated activation by the OnStar Center, without a button press by the technician to the center. • It may take up to 24 hours for the OnStar® service to become fully activated after performing the TIS 2 Web and Tech 2 setup procedures. Perform the OnStar® Activation procedure only once. Repeat attempts at performing the procedure
may result in a delay of the activation process. • The Tech 2 setup procedure must begin immediately upon completion of programming. Any delay between the procedures may result in incomplete setup or activation of the CIM.
- Connect the Tech 2 to the vehicle.
- Connect the Techline Information System (TIS) terminal to the Tech 2.
- Select the OnStar® Activation programming option using the service programming system (SPS).
- Upon completion of the OnStar® Activation programming event, disconnect the TIS terminal from the Tech 2 and perform the CIM/OnStar Set-up Procedure using the Tech 2.
- The default language for the new CIM is English. Changing the language capability to French or Spanish is supported by service programming system (SPS) and by Tech 2 special functions. Changing the language capability is also dependant on the generation of the replacement OnStar module.
Inform the customer that it may take up to 24 hours for the OnStar® service to become fully activated after performing the TIS 2 Web and Tech 2 setup procedures.
