Step | Action | Yes | No |
---|---|---|---|
1 | Verify the customer's complaint. Are the customer's concerns verified? | Go to Step 2 | System OK |
2 | Set the mode switch to the floor position. Is there too much heat when the mode switch is in the floor position? | Go to Step 3 | Go to Step 8 |
3 | Inspect for defroster bleed. Is there objectionable defroster bleed? | Go to Step 4 | Go to Step 5 |
4 |
Is the repair complete? | System OK | -- |
5 |
Is the airflow high? | Go to Step 7 | Go to Step 6 |
6 | Inspect for a change in the airflow at different blower speeds. Does the airflow change as the setting for the blower-speed switch is changed? | System OK | Go to Blower Motor Malfunction |
7 |
Is the repair complete? | System OK | -- |
8 | Adjust or repair the floor/defroster and/or the vent/floor mode. Is the repair complete? | Go to Step 9 | -- |
9 | Set the mode switch to the vent position. In the vent position, is the problem objectionable bleed? | Go to Step 10 | Go to Step 15 |
10 |
Are any problems found? | Go to Step 11 | Go to Step 12 |
11 | Repair the system case or the floor outlet attachment as required. Is the repair complete? | System OK | Go to Step 12 |
12 |
Do you hear the door slam just before you reached the end of the control travel? | Go to Step 13 | Go to Step 14 |
13 | Adjust the vent door to vent more. Is the repair complete? | System OK | -- |
14 |
Is the temperature door travel correct? | System OK | Go to Step 15 |
15 |
Is the repair complete? | System OK | -- |