Table 1: | Preliminary Checks |
Table 2: | Vehicle Lead/Pull |
Table 3: | Abnormal or Excessive Tire Wear |
Table 4: | Scuffed Tires |
Table 5: | Wheel Tramp |
Table 6: | Shimmy, Shake, or Vibration |
Table 7: | Hard Steering - Manual |
Table 8: | Hard Steering - Power |
Table 9: | Too Much Play in Steering |
Table 10: | Poor Returnability |
Table 11: | Abnormal Noise - Front Suspension |
Table 12: | Wander or Poor Steering Ability |
Table 13: | Erratic Steering When Braking |
Table 14: | Low or Uneven Trim Height |
Table 15: | Ride Too Soft |
Table 16: | Ride Too Harsh |
Table 17: | Body Leans or Sways in Corners |
Table 18: | Suspension Bottoms |
Table 19: | Steering Wheel Kickback - Power |
Table 20: | Steering Wheel Surges or Jerks - Power |
Table 21: | Cupped Tires |
Problems in the steering, the suspension, the tires, and the wheels involve several systems. Consider all systems when you diagnose a complaint. Some problems, such as abnormal or excessive tire wear and scuffed tires, may be the result of hard driving. Always road test the vehicle first. If possible, do this road test with the customer.
Proceed with the following preliminary checks. Correct any substandard conditions.
Checks | Actions | ||||||||||
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Inspect the tires for improper pressure and uneven wear. | Inflate the tires to the proper pressure. | ||||||||||
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Inspect the front and the rear suspension, the steering gear, and the linkage for loose or damaged parts. |
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Inspect for out-of-round tires. |
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Inspect for out-of-balance tires, bent wheels, and worn or loose wheel bearings. |
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Inspect the power steering pump drive belt tension. | Tighten the power steering pump drive belt. | ||||||||||
Inspect the power steering system. Check the power steering fluid level. |
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Checks | Actions | ||||||
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Mismatched or uneven tires | Replace the tires. | ||||||
A broken or a sagging coil spring | Replace the coil spring. | ||||||
A improperly radial tire lateral force |
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The front-wheel alignment is out-of-align | Align the front wheels. | ||||||
Off-center steering gear |
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Front-brake dragging | Adjust the front brakes. |
Checks | Actions | ||||
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The front-wheel and rear-wheel alignment is out-of-align | Align the front and the rear wheels. | ||||
Excessive toe | Adjust the toe. | ||||
A broken or a sagging coil spring | Replace the coil spring. | ||||
Out-of-balance tires | Balance the tires. | ||||
Worn strut dampeners | Replace the strut dampeners. | ||||
A failure to rotate tires |
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Overloaded vehicle | Maintain the proper load weight. | ||||
Low tire inflation | Inflate the tires to the proper pressure. |
Checks | Actions |
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Incorrect toe | Adjust the toe. |
A twisted or a bent suspension arm | Replace the suspension arm. |
Checks | Actions |
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An out-of-balance tire or wheel | Balance the tire or the wheel. |
Improper strut dampener action | Replace the strut dampeners. |
Checks | Actions | ||||
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An out-of-balance tire or wheel | Balance the tire or the wheel. | ||||
Excessive wheel hub runout |
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Excessive brake drum or brake rotor imbalance |
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Worn tie rod ends | Replace the tie rod. | ||||
Wheel trim imbalance | Balance the wheel. | ||||
A worn ball joint | Replace the control arm and ball joint assembly. | ||||
Excessive wheel runout |
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Excessive loaded radial runout on the tire and wheel assembly | Match-mount the tire and wheel assembly. |
Checks | Actions | ||||
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A lack of lubrication of the ball joints, the tie rods, and the steering gear |
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The front-wheel alignment is out-of-align | Align the front wheels. | ||||
Steering gear adjustment is out-of-adjustment | Adjust the steering gear. |
Checks | Actions | ||||
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The steering preload adjustment is out-of-adjustment. | Perform a rack bearing preload on-vehicle adjustment. | ||||
The leaked hydraulic system |
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A loose steering gear mounting | Tighten the steering gear mounting bracket bolts. |
Checks | Actions | ||||||||
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Worn or loose wheel bearings |
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A loose steering gear mounting | Tighten the steering gear mounting bracket bolts. | ||||||||
The steering preload adjustment is out-of-adjustment | Perform a rack bearing preload on-vehicle adjustment. | ||||||||
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Checks | Actions | ||||
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Binding in the ball joints | Replace the control arm and ball joint assembly. | ||||
Binding in the steering column |
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The front-wheel alignment is out-of-align | Align the front wheels. | ||||
The steering preload adjustment is out-of-adjustment. | Perform a rack bearing preload on-vehicle adjustment. | ||||
A sticking valve |
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Binding in the coupling on the intermediate shaft | Replace the intermediate shaft. |
Checks | Actions | ||||
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Damaged suspension components | Replace the damaged suspension components. | ||||
Worn control arm bushings or tie rod ends | Replace the control arm bushings or the tie rods. | ||||
A loose stabilizer shaft link | Tighten the stabilizer shaft link. | ||||
Loose wheel nuts | Tighten the wheel nut. | ||||
Loose suspension bolts or nuts | Tighten the suspension bolts or the nuts. | ||||
Loose wheel covers | Tighten the wheel covers. | ||||
Worn strut dampeners or strut mountings |
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An improperly positioned strut spring | Adjust the strut spring to the proper position. |
Checks | Actions |
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Mismatched or uneven tires | Replace the tires. |
Worn strut dampeners | Replace the strut dampeners. |
A loose stabilizer shaft link | Tighten the stabilizer shaft link. |
A broken or a sagging coil spring | Replace the coil spring. |
The steering preload adjustment is out-of-adjustment. | Perform a rack bearing preload on-vehicle adjustment. |
The front-wheel and the rear-wheel alignment are out-of-align. | Align the front and the rear end wheels. |
Checks | Actions |
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Worn or loose wheel bearings | Replace the wheel bearings. |
A broken or a sagging coil spring | Replace the coil spring. |
A leaking caliper | Replace the caliper. |
Warped rotors | Replace the rotors. |
An incorrect or an uneven caster | If the caster is beyond specifications, check the frame and repair it as needed. |
Checks | Actions |
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A broken or a sagging coil spring | Replace the coil spring. |
An overloaded vehicle | Maintain the proper load weight. |
An incorrect or weak coil spring | Replace the coil spring. |
Checks | Actions |
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Worn strut dampeners | Replace the strut dampeners. |
A broken or a sagging coil spring | Replace the coil spring. |
Checks | Actions |
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Incorrect strut dampeners | Replace the strut dampeners. |
An incorrect coil spring | Replace the coil spring. |
Checks | Actions | ||||
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A loose stabilizer shaft link | Tighten the stabilizer shaft link. | ||||
Worn strut dampeners or strut mountings |
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An overloaded vehicle | Maintain the proper load weight. | ||||
A broken or a sagging coil spring | Replace the coil spring. |
Checks | Actions |
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Worn strut dampeners | Replace the strut dampeners. |
An overloaded vehicle | Maintain the proper load weight. |
A broken or a sagging coil spring | Replace the coil spring. |
Checks | Actions | ||||||||
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Air in the power steering system | Bleed the power steering system. | ||||||||
A loose steering gear mounting | Tighten the steering gear mounting bracket bolts. | ||||||||
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Loose tie rod ends |
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Loose or worn wheel bearings |
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Checks | Actions | ||||
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Low pressure in the power steering system | Replace the seals and the hoses as needed. | ||||
A sluggish steering gear valve |
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A loose power steering pump drive belt | Adjust the power steering pump drive belt. |
Checks | Actions | ||||||
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The front-wheel and the rear-wheel alignment are out-of-align. | Align the front and the rear wheels. | ||||||
Worn strut dampeners | Replace the strut dampeners. | ||||||
Worn or loose wheel bearing |
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Excessive tire or wheel runout |
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Worn ball joints | Replace the control arm and ball joint assembly. | ||||||
The steering gear preload adjustment is out-of-adjustment. | Perform a rack bearing preload on-vehicle adjustment. |