CAMPAIGN: NO DRIVE/REVERSE OR NOISE WHILE DRIVING
Subject: PRODUCT CAMPAIGN 95-C-32 - NO DRIVE/REVERSE OR NOISE WHILE DRIVING
Model and Year: 1995 C/K & P TRUCKS AND G-VANS EQUIPPED WITH HYDRA-MATIC 4L80-E AUTOMATIC TRANSMISSION (RPO MT1)
To: All Chevrolet/Geo Dealers
General Motors has decided that CERTAIN 1995 Chevrolet Pick-Up Trucks, Suburbans, Vans and P-Chassis Trucks may experience a premature transmission failure due to an improper finish on the planetary gear pinion pins.
To correct this condition, dealers are to replace the transmission assembly using the service procedure outlined in this bulletin.
VEHICLES INVOLVED
Involved are certain 1995 Chevrolet C, K & P Trucks and G-Vans equipped with 4L80-E Transmissions (RPO MT1) and built within the following VIN breakpoints:
PLANT YEAR MODEL PLANT CODE FROM Through -------------------------------------------------------------------- 1995 C/K Truck Pontiac "E" SE175662 SE177385 1995 C/K Truck Janesville "J" SJ359557 SJ360214 1995 G - Van Flint "F" SF173152 SF173591 1995 P Truck Detroit "3" S3315780 S3315879
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO) . To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2) . All Goodwrench parts system test dealers should order on a "VIP" order.
IMPORTANT: Transmission cores must be returned to GMSPO as the new transmission is installed. The original transmission assembly must be placed in the replacement transmission container and returned through the customary GMSPO process.
REPLACEMENT TRANSMISSIONS
Transmission Part Number 4L80-E Model @ ------------------------ -------------- 24201742 5AFP 24201752 SALP 24204062 5ARP 24204063 5BCP 24204064 5BSP 24204065 5BUP 24204066 5CKP 24204067 5DBP 24204068 5DDP
24201764 5DNP
24201763 5DPP 24205048 5HHP 24204069 SKKP 24201774 5MBP 24201866 5MCP 24204071 5MJP
Quantity/ Part Number Description Vehicle -------------------------------------------------------- 12346143 Transmission Fluid 8 qts. 15629093 Transmission Case Adapter Gasket 1* 08681168 Transmission Case Adapter Seal 1*
@ Refer to the identification plate on the right side of the transmission for model code.
* 4 Wheel Drive applications only.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers, possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
SERVICE PROCEDURE
1. The transmission should be replaced following the procedures outlined in the appropriate 1995 service manual.
2. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label", is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. When installing the new Campaign Identification Label, be sure to install the clear protective covering. Additional Campaign Identification Labels can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday-Friday, 8:00 a.m. to 4:30 p.m. EST) . Ask to Item Number S-1015 when ordering.
Apply "Campaign Identification Label", only on a clean, dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
** * FAILED PARTS LABOR LABOR OTHER NET REPAIR PERFORMED PC PART NO. ALLOW CC-FC OP HOURS HOURS AMOUNT ----------------------------------------------------------------------------- 1995 C Truck (Non-3500 HD) 1 24204064 ** SK-00 V9595 2.5 0.1 *** Replace Transmission
1995 C Truck (3500 HD) - 1 24205048 ** SK-00 V9596 2.6 0.1 *** Replace Transmission
1995 K Truck 1 24204065 ** SK-00 V9597 4.2 0.1 *** Replace Transmission
1995 G-Van - 1 24201866 ** SK-00 V9598 1.4 0.1 *** Replace Transmission
1995 P Truck - 1 24201764 ** SK-00 V9599 2.6 0.1 *** Replace Transmission
* Campaign Administrative Allowance.
** Use the appropriate replacement transmission number from the chart provided in the "Parts Information" section. The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% of all parts required for the repair.
*** The amount identified in the "Net Amount" column should represent the sum of the current GMSPO Dealer Net price plus 40% for transmission fluid used to perform the required repairs.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Dear Chevrolet Customer:
This notice is sent to inform you that Chevrolet Motor Division is conducting a recall campaign that includes your vehicle.
REASON FOR THIS RECALL
General Motors has decided that certain 1995 Chevrolet Trucks and Vans equipped with the Hydra-Matic 4L80-E automatic transmission may have been assembled with an improper finish on the planetary gear pinion pin. Continued use of the vehicle would make the transmission inoperative.
WHAT WE WILL DO
To correct this condition, your dealer will replace the transmission assembly at no charge to you.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions for performing this service have been sent to your dealer and parts are available. You may ask your dealer if you wish to know how much time will be needed to schedule and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Chevrolet Motor Division GENERAL MOTORS CORPORATION
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
