Step | Action | Value(s) | Yes | No | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
1 | Road test the vehicle in order to verify the customer complaint. Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Does the vehicle ride too hard? | -- | System OK | |||||||
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Is the tire inflation pressure correct? | -- | ||||||||
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | -- | |||||||
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection . Repair as necessary. Has the inspection/repair been performed? | -- | -- | |||||||
5 | Inspect the following suspension components for wear or damage.
Refer to: Suspension Strut and Shock Absorber Testing - On Vehicle Are any of the components worn or damaged? | -- | -- | |||||||
6 | Replace all of the worn or damaged components. Refer to the following procedure: Has the repair been performed? | -- | -- |
