The powertrain control module (PCM) continuously monitors the system voltage. The system voltage information is taken from the PCMs ignition positive voltage circuit. A voltage below 8 volts or above 18 volts causes improper system operation or component damage. The PCM operates in a default mode if a PCM voltage DTC sets. The PCM disables most outputs to protect the hardware if the system voltage is high. A scan tool may not display data if system voltage is below 8 volts. Use a DMM in order to monitor the system voltage in order to verify if the fault is currently present. A low voltage condition may cause a stalling condition or other driveability concerns.
• | The engine run time is more than 10 seconds. |
• | The engine speed is more than 1000 RPM. |
• | The vehicle speed is more than 8 km/h (5 mph). |
• | The PCM senses system voltage below 8 volts. |
• | All of the above conditions are present for 5 seconds. |
• | The PCM stores DTC P0562 in memory when the diagnostic runs and fails. |
• | The malfunction indicator lamp (MIL) will not illuminate. |
• | The PCM will record the operating conditions at the time the diagnostic fails. The PCM stores this information in Failure Records. |
• | The transmission defaults to a predetermined gear. |
• | The torque converter clutch (TCC) operation is inhibited. |
• | The instrument panel cluster (IPC) displays a message. |
• | A last test failed, or current DTC, clears when the diagnostic runs and does not fail. |
• | A history DTC will clear after 40 consecutive warm-up cycles, if no failures are reported by this or any other non-emission related diagnostic. |
• | Use a scan tool in order to clear the DTC. |
Important: Remove any debris from the PCM connector surfaces before servicing the PCM. Inspect the PCM connector gaskets when diagnosing or replacing the PCM. Ensure that the gaskets are installed correctly. The gaskets prevent water intrusion into the PCM.
• | An extremely low voltage, such as below 7.5 volts, may cause the loss of serial data and the MIL may not function. An open ignition feed circuit causes a no start and the MIL will not illuminate. A low system voltage may cause other DTCs to set. |
• | Using Freeze Frame and Failure Records data may aid in locating an intermittent condition. If you cannot duplicate the DTC, the information included in the Freeze Frame and Failure Records data can aid in determining how many miles since the DTC set. The Fail Counter and Pass Counter can also aid in determining how many ignition cycles the diagnostic reported a pass or a fail. Operate the vehicle within the same Freeze Frame conditions, such as RPM, load, vehicle speed, temperature etc., that you observed. This will isolate when the DTC failed. |
For an intermittent, refer to Symptoms .
The number below refers to the step number on the diagnostic table.
Step | Action | Value(s) | Yes | No |
---|---|---|---|---|
1 | Did you perform the Powertrain On-Board Diagnostic (OBD) System Check? | -- | ||
Important: If DTC P1637 is also set, refer to DTC P1637 Generator L-Terminal Circuit for further diagnosis. Ensure the battery is fully charged before proceeding with this diagnostic. Monitor the Ignition 1 voltage using the scan tool. Does the scan tool display the specified value? | B+ | Go to Diagnostic System Check - Engine Electrical in Engine Electrical. | ||
3 | Inspect the ECM I fuse. Is the fuse open? | -- | ||
4 |
Is the voltage at the specified value? | B+ | ||
5 | Test the continuity of the Ignition feed circuit using the DMM . Refer to Testing for Continuity in Wiring Systems. Does the DMM display continuity below the specified value? | 5 ohms | ||
6 | Repair the ignition feed circuit to the PCM for an open or a short to ground. Refer to Wiring Repairs in Wiring Systems. Is the action complete? | -- | -- | |
7 |
Did you find and correct the condition? | -- | ||
8 |
Important: The replacement PCM must be programmed. Replace the PCM. Refer to Powertrain Control Module Replacement . Is the action complete? | -- | -- | |
9 |
Does the scan tool indicate that this test ran and passed? | -- | ||
10 | Select the Capture Info option and the Review Info option using the scan tool. Does the scan tool display any DTCs that you have not diagnosed? | -- | Go to the applicable DTC table | System OK |