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Articulating Running Boards Inoperative - keywords power side step switch

Subject:Articulating Running Boards Inoperative

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Suburban, Tahoe
2007-2008 GMC Yukon, Yukon XL, Yukon Denali Models
with Articulating Running Boards (RPO BRS)



This PI was superseded to update model years. Please discard PIT4215.


The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:

You may notice the Articulating Running Boards are still inoperative after following bulletin: 06-08-61-005 or after the replacement of the Assist Step control module. When viewing the data with the Tech 2, you will notice the parameter that reads "ASC SYSTEM STATUS "will read "Locked."

Recommendation/Instructions:

If you experience one of the concerns above, please check the following:

  1. Check and record the counts for the manufacturers enable counter. (Note: The Tech 2 needs to be updated to a least software version 26.010 and you must use the following path in the Tech 2 to access this information: Data Display/Status Information / Manufacturer enable counter.
  2. If the manufacturers enable counter is reading something other than zero, the manufacturer enable counter will have to be reset before you can unlock the articulating running boards from the shipping mode. (Note: Often, the new replacement module will come with the enable counter reading something other than zero)
  3. To reset the manufacturers enable counter to zero, you must cycle the ignition with the driver's door open equal to the number that is reading in the manufacturers enable counter. (Example: Manufacturers enable counter reads 179 = you must cycle the ignition on and off "179 times" until the counter reads zero.
  4. The Tech 2 currently has a "clear manufacturers enable counter" reset button under the tab labeled" Module Setup". This button is currently Inoperative due to a software concern. This PI will be updated when the software for the Tech 2 is repaired and the reset button is working correctly.
  5. Note: The door ajar status will only read door closed and will go blank when the doors are open instead of reading "door ajar." This is also related to the same Tech 2 software concern as the listed above in step 4

  6. After the Manufacturers enable counter is reset to zero, you will still need to perform the unlock procedure (See Bulletin: 06-08-61-005) to get the vehicle out of shipping mode.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.