GM Service Manual Online
For 1990-2009 cars only

Navigation System Gives Out Of The Way Directions - keywords address body denso direction disc DVD guidance inaccurate incorrect loss amp nav radio plan preference program receiver route software

Subject:Navigation System Gives Out of the Way Directions

Models:2007-2009 Chevrolet Avalanche, Tahoe, Silverado, Suburban
2007-2009 GMC Sierra, Yukon, Yukon XL, Denali, Denali XL
2008-2009 Hummer H2
With Navigation Radio (RPO U3U or UVB)



This PI was superseded to update models and model years. Please discard PIT4369A.


The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:

The Navigation System provides "out of the way" or "indirect routes" to destinations or Points of Interest (POI).

Recommendation/Instructions:

The Navigation System route can be influenced by the Route Preference options that are selected. Some systems default to not allow the use of Toll Roads. Ensure the customer is aware of these options. Instructions to change the Route Preferences are available in the Navigation System owner's manual.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.