Step | Action | Yes | No |
---|---|---|---|
DEFINITION: Any noise from the rear of the vehicle that is induced by VEHICLE SPEED or DRIVING TERRAIN as related to the rear suspension. | |||
1 | Did you review the system descriptions and perform the necessary inspections? | Go to Step 2 | |
2 |
Important: Compare the vehicle to an identical vehicle in order to determine if the customer's concern is a characteristic of the vehicle. Attempt to duplicate the condition. Road test the vehicle. Did you duplicate the condition? | Go to Step 3 | System OK |
3 | Is the noise reactive to vehicle load or speed? | Go to Step 4 | Go to Step 6 |
4 |
Did you find and correct the condition? | Go to Step 10 | Go to Step 5 |
5 | Inspect the rear axle for noise. Repair as necessary. Refer to Noise Diagnosis - Rear Drive Axle in Rear Drive Axle. Did you find and correct the condition? | Go to Step 10 | Go to Step 6 |
6 | Bounce the rear of the vehicle in order to duplicate the noise. Did you duplicate the noise? | Go to Step 7 | Go to Step 9 |
7 |
Did you find and correct the condition? | Go to Step 10 | Go to Step 8 |
8 | Inspect the rear shock absorbers. Repair as necessary. Refer to Suspension Strut and Shock Absorber Testing - On Vehicle . Did you find and correct the condition? | Go to Step 10 | Go to Step 09 |
9 |
Did you find and correct the condition? | Go to Step 10 | System OK |
10 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3 |