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For 1990-2009 cars only

FMVSS Noncompliance - Radio Frequency Programming and/or Speed Warning Chime

Subject:05058 -- RADIO FREQUENCY PROGRAMMING AND/OR SPEED WARNING CHIME

Models:2005 CHEVROLET UPLANDER - EXPORT ONLY



Condition

General Motors has decided that certain 2005 Chevrolet Uplander vehicles fail to conform to Saudi Arabian Standard requirement for warning a driver when the vehicle speed exceeds 120 km/h. In addition, some vehicles may also fail the requirement for radio frequency programming. The radio in these vehicles may not have the capability of receiving all desired radio stations.

Correction

Dealers are to reprogram the instrument panel cluster to enable the speed warning chime and to allow the selection of all desired radio stations. A few vehicles were built with an instrument panel cluster that cannot be reprogrammed. These vehicles will require a cluster replacement.

Vehicles Involved

Involved are certain 2005 Chevrolet Uplander export vehicles built within these VIN breakpoints:

Year

Division

Model

From

Through

2005

Chevrolet

Uplander

5D148495

5D250365

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]

For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.

The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

Parts Information

Only the VINs below will require the instrument cluster assembly. Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

VIN

Part Number

Description

Quantity/Vehicle

5D148495

5D172899

5D173144

5D173395

5D173438

15250661

CLUSTER ASM-INST

1

5D173740

5D178115

15250662

CLUSTER ASM-INST

1

Service Procedure

  1. If the vehicle is listed below, replace the instrument panel cluster before proceeding to the next step . Refer to SI document # 1501786 to replace the cluster.
  2.  - 5D148495
     - 5D173438
     - 5D172899
     - 5D173740
     - 5D173144
     - 5D178115
     - 5D173395
  3. Ensure that your Tech 2 is updated to version 25.003 or later. Version 25.003 was available on SI CD # 5 for 2005.
  4. Important: Your Tech 2 MUST be updated to version 25.003 or later or you will not be able perform all of the steps required.

  5. With the ignition ON and the engine OFF, connect the Tech 2 to the vehicle and perform the following steps.
  6. 3.1. From the Main Menu, select F0: Diagnostics.
    3.2. Select the appropriate model year.
    3.3. Select LD TRK MPV Incomplete.
    3.4. Select the vehicle make.
    3.5. Select the product line.
    3.6. Select F5: Body and Accessories.
    3.7. Select Instrument Panel.
    3.8. Select F2: Special Functions.
    3.9. Select F1: Instrument Panel Cluster.
    3.10. Select F5: Middle East Region Mode.
    3.11. Select Export and Save.
    3.12. Press the EXIT key until the Vehicle Identification menu is reached.
    3.13. Select Entertainment.
    3.14. Select F5: Model Setup.
    3.15. Select F2: Radio.
    3.16. Select F1: Region Code Options.
    3.17. Select Middle East and then select Save.
  7. Turn off the Tech 2 and the ignition.
  8. Remove the Tech 2 from the vehicle.

Claim Information

Submit a Product Recall Claim with the information indicated below:

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours*

Reprogram Chime & Radio

N/A

N/A

N/A

MA-96

V1386

0.2

Replace Instrument Panel Cluster and Reprogram Cluster, Chime & Radio (for 7 vehicles listed in bulletin only)

1

--

*

MA-96

V1387

0.4

* -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus applicable Landed Cost Mark-Up for instrument panel cluster needed to complete the repair.

Refer to the General Motors WINS Claim Processing Manual for details on Product Recall Claim Submission.

Customer Notification

Dealers should notify customers using the attached sample letter.

Dealer Recall Responsibility

All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

June, 2005

Dear General Motors Customer:

Reason For This Recall

General Motors has decided that certain 2005 Chevrolet Uplander vehicles fail to conform to Saudi Arabian Standard requirement for warning a driver when the vehicle speed exceeds 120 km/h. In addition, some vehicles may also fail the requirement for radio frequency programming. The radio in these vehicles may not have the capability of receiving all desired radio stations.

What Will Be Done

Your GM dealer will to reprogram the instrument panel cluster to enable the speed warning chime and to allow the selection of all desired radio stations. A few vehicles were built with an instrument panel cluster that cannot be reprogrammed. These vehicles will require a cluster replacement. This service will be performed for you at no charge .

How Long Will The Repair Take?

This service correction will take approximately 12 to 25 minutes. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.

Contacting Your Dealer

To limit any possible inconvenience, we recommend that you contact your GM dealer as soon as possible to schedule an appointment for this repair. Should your dealer be unable to schedule a service date within a reasonable time, you should contact the Chevrolet Customer Assistance Center.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

General Motors Corporation

Enclosure

05058