Step | Action | Yes | No |
---|---|---|---|
1 | Verify the customer's complaint. Are the customer's concerns verified? | Go to Step 2 | System OK |
2 | Is excessive effort required to move the controls? | Go to Step 5 | Go to Step 3 |
3 | Does a door move too easily on a high blower setting? | Go to Step 4 | System OK |
4 |
Does the control operate properly? | System OK | Go to Step 5 |
5 | Inspect the cables for improper routing, kinks, wiring interference, or other instrument panel interference. Is any cable problem found? | Go to Step 6 | Go to Step 7 |
6 | Repair as needed. Did you complete the repair? | System OK | -- |
7 |
Is there any door binding? | Go to Step 8 | Go to Step 11 |
8 | Inspect the door seal for proper installation. Is the door seal OK? | Go to Step 9 | Go to Step 10 |
9 |
Did you complete the repair? | System OK | -- |
10 | Repair the door seal, as needed. Did you complete the repair? | System OK | -- |
11 | Inspect for control binding. Does the control bind? | Go to Step 13 | Go to Step 12 |
12 |
Did you complete the repair? | System OK | -- |
13 |
Does the control bind? | Go to Step 14 | Go to Step 15 |
14 | Replace the control. Did you complete the repair? | System OK | -- |
15 | Replace the cable. Did you complete the repair? | System OK | -- |