Subject: | DIC Switch Buttons Inoperative |
Models: | 2008 Buick Enclave |
2007-2008 GMC Acadia |
2007-2008 Saturn Outlook |
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
The driver information center (DIC) switch buttons are inoperative after the following service procedures:
• | Replacing the DIC switch. |
• | Replacing the instrument panel cluster (IPC). |
• | Disconnecting the DIC switch during a service procedure. |
• | Disconnecting the IPC during a service procedure. |
This occurs because the IPC needs to see the presence of the DIC switch at the time of battery power connect to the IPC. If the IPC does not detect the DIC switch at power up, the switch will be inoperative. To prevent this condition, always remove battery power to the IPC after service is performed to either the DIC switch or the IPC.
Make sure the all the connectors to the IPC and the DIC switch are connected. Now remove the IPC fuse and then reinstall it after a few seconds to return the function of the DIC switch to normal.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.