Test Description
The following procedure diagnoses the "Unable to Configure the OnStar® System" message from the OnStar® Call Center.
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This step tests the configuration of the OnStar® system.
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This step tests for an open in the IGN SEN circuit.
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This step tests for a short to ground or an open in the ignition positive circuit.
Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
1 | Did you perform the OnStar® Diagnostic System Check? | -- | Go to Step 2 | |
2 |
Did the OnStar® Call Center operator say that the vehicle was configured? | -- | Go to Step 7 | Go to Step 3 |
Test the IGN SEN circuit for an open or a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the problem? | -- | Go to Step 7 | Go to Step 4 | |
Test the ignition sense for the VCU circuit for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the problem? | -- | Go to Step 7 | Go to Step 5 | |
5 | Inspect for poor connections at the harness connector of the antenna. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 7 | Go to Step 6 |
6 | Replace the GPS antenna. Refer to OnStar GPS Antenna Replacement . Is the repair complete? | -- | Go to Step 7 | -- |
7 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | Go to Step 2 |
