Subject: | 01073B -- Stop Lamps/Hazard Lamps Inoperative |
Models: | 2000-2001 Chevrolet Blazer, TrailBlazer (Classic) |
2002 Chevrolet Blazer |
2000-2001 GMC Jimmy, Envoy (Classic) |
2002 GMC Jimmy, Envoy (Classic) |
2000-2001 Oldsmobile Bravada (Classic) |
This bulletin is being revised to include additional population. The appropriate breakpoints have been revised. Please discard all copies of bulletin 01073A, issued July 2002.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2000-2001 Chevrolet Blazer, TrailBlazer (Classic); 2002 Chevrolet Blazer; 2000-2001 GMC Jimmy, Envoy (Classic); 2002 GMC Jimmy, Envoy (Classic); 2000 -2001 Oldsmobile Bravada (Classic) vehicles. The multifunction switch may develop an open circuit condition with the bottom contact in the hazard switch carrier that results in the stop lamps and hazard lamps becoming inoperative. The center high mounted stop lamp (CHMSL) and turn signal functions are not affected. The loss of stop lamps and rear hazard lamps could fail to warn a following driver that the vehicle is braking and/or is stopped and could lead to a vehicle accident.
Dealers are to replace the hazard warning flasher switch.
Involved are certain 2000-2001 Chevrolet Blazer, TrailBlazer (Classic); 2002 Chevrolet Blazer; 2000-2001 GMC Jimmy, Envoy (Classic); 2002 GMC Jimmy, Envoy (Classic); 2000 -2001 Oldsmobile Bravada (Classic) vehicles built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
2000 | Chevrolet | S/T | Y2154437 | Y2407270 |
2000 | Chevrolet | S/T | YK111960 | YK301161 |
2001 | Chevrolet | S/T | 12100001 | 12231466 |
2001 | Chevrolet | S/T | 1K100001 | 1K266855 |
2002 | Chevrolet | S/T | 2K100001 | 2K121464 |
2000 | GMC | S/T | Y2155085 | Y2407254 |
2000 | GMC | S/T | YK113618 | YK301121 |
2001 | GMC | S/T | 12100006 | 12230790 |
2001 | GMC | S/T | 1K100012 | 1K266829 |
2002 | GMC | S/T | 2K100020 | 2K119371 |
2000 | Oldsmobile | S/T | Y2155766 | Y2407250 |
2001 | Oldsmobile | S/T | 12100010 | 12230516 |
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the GM Vehicle Inquiry System (GMVIS). Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.
- US dealers - GM DealerWorld Recall Information
- Canadian dealers - GMinfoNet Recall Reports
- Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number | Description | Qty/ Vehicle |
---|---|---|
15174447* | Switch, Hazard Wrng (Hazard Warning Flasher Switch) | 1 (If Required) |
15177379* | Switch, Hazard Wrng (Hazard Warning Flasher Switch) | 1 (If Required) |
26100837** | Switch, T/Sig & Hdlp D/Sw & Wsw & Wswa - (With Cruise & Tilt) (Multifunction Switch) | 1 (If Required) |
26100838** | Switch, T/Sig & Hdlp D/Sw & Wsw & Wswa - (Without Cruise & Tilt) (Multifunction Switch) | 1 (If Required) |
12355066 | Strap, Plastic Adj Tie | 2 (If Multifunction Switch Replaced) |
* Perform inspection procedure to determine correct hazard warning switch to be used.
** It is estimated that less than 1% of involved vehicles will require the replacement of part numbers 26100837 and 26100838. Please order parts accordingly.
The following procedure describes how to inspect and replace the hazard warning flasher switch, OR inspect and replace the multifunction (turn signal, headlamp dimmer, and windshield wiper/washer) switch assembly. The part that you replace will be determined during the inspection portion of this procedure. Do NOT replace any parts until after performing the inspection procedure.
• | If the hazard warning flasher switch did not stick in either the up or down position, proceed to the section titled "Replacing the Hazard Warning Flasher Switch." Do not order any replacement parts until instructed to in the additional inspection procedure included in that section. |
• | If the hazard warning flasher switch is sticking in either the up or down position, replace the MULTIFUNCTION switch. Proceed to the section titled "Replacing the Multifunction Switch." |
This procedure describes how to replace ONLY the hazard warning flasher switch assembly. The procedure includes information on how to remove the original switch, where to apply the lubricant on the new switch, and how to install the new switch.
DO NOT use this procedure if the inspection above indicates that the multifunction switch requires replacement.
Contained in this procedure are unique steps to address features or options, such as cruise control, standard or tilt column, and a column mounted automatic transmission lever.
Important: Do not disconnect the courtesy light or hood release cable in the next step.
Important: Some of the illustrations included in this procedure show the steering column removed from the vehicle. Those illustrations are for reference purposes only. DO NOT remove the steering column from the vehicle to perform this repair procedure.
• | If the part number is 26100837 or 26100838, no repair is required. Proceed to the section titled "Reassemble Vehicle." |
• | If there is NO part number or barcode on the switch, or if the part number is 26083635 or 26083636, proceed to the next step and replace the hazard warning flasher switch using part number 15174447. |
• | If the part number or barcode on the switch is 26090641, 26090642, 26096832, or 26096833, proceed to the next step and replace the hazard warning flasher switch using part number 15177379 |
Important: Carefully review the above illustration to determine the exact location to insert the screwdriver in the next step.
Important: When removing the hazard warning flasher switch in the next step, the horn may sound momentarily.
Important: Do not touch the three triangle-shaped electrical contacts (1) on the side of the switch when removing the protective packaging, handling or applying grease to the new hazard warning flasher switch in the next steps.
Important: The electrical contacts on the new hazard warning flasher switch require a special lubricant, which is included in the kit. Only apply this special lubricant as instructed in the next step. Do NOT use any other type of grease or lubricant.
Important: When installing the hazard warning flasher switch in the next step, the horn may sound momentarily.
Tighten
Tighten the screw to 1.5 N·m (13 lb in).
Tighten
Tighten the screws to 3.5 N·m (31 lb in).
Tighten
Tighten the screws to 1.9 N·m (17 lb in).
Tighten
Tighten the screws to 1.9 N·m (17 lb in).
This procedure describes how to replace ONLY the multifunction switch assembly. The new multifunction switch assembly will come complete with a new hazard warning flasher switch already installed.
DO NOT use this procedure if the results of the inspection procedure indicate that only the hazard warning switch requires replacement.
Contained in this procedure are unique steps to address features or options such as cruise control, standard or tilt column, and a column-mounted automatic transmission lever.
Important: Some of the illustrations included in this procedure show the steering column removed from the vehicle. Those illustrations are for reference purposes only. DO NOT remove the steering column from the vehicle to perform this repair procedure.
Important: DO NOT turn the ignition switch to the ON position in the next step.
Tighten
Tighten the nuts to 30 N·m (22 lb ft).
Tighten
Tighten the screws to 7 N·m (62 lb in).
Tighten
Tighten the retaining screws to 6 N·m (53 lb in).
Tighten
Tighten the screw to 1.5 N·m (13 lb in).
Tighten
Tighten the screws to 3.5 N·m (31 lb in).
Tighten
Tighten the nuts to 10 N·m (89 lb in).
Tighten
Tighten the screws to 1.9 N·m (17 lb in).
Tighten
Tighten the screws to 1.9 N·m (17 lb in).
All customer requests for reimbursement of previously paid repairs for the recall condition will be handled by the Customer Assistance Center, not by dealers.
A General Motors Customer Reimbursement Procedure and Claim Form is included with the customer letter.
Important: (For GM US Only) Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Customer requests for reimbursement of previously paid repairs for the recall condition are to be submitted to the dealer by June 30, 2009.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:
• | Proof of ownership at time of repair. |
• | Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity performing the repair. |
Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.
Important: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement verification.
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours | Net Item |
---|---|---|---|---|---|---|---|
Inspection Only - No Further Action Required | 0 | N/A | N/A | MA-96 | V0841 | 0.6 | N/A |
Inspect & Replace Hazard Warning Flasher Switch | 1 | -- | * | MA-96 | V0842 | 0.6 | N/A |
Inspect & Replace Multifunction Switch | 1 | -- | * | MA-96 | V0843 | 0.9 | *** |
Customer Reimbursement**** | 0 | N/A | N/A | MA-96 | V0844 | 0.2 | **** |
* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the parts needed to complete the repair. ** The amount identified in the "Net Item" column should represent the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the two tie straps needed to complete the repair. *** If the customer’s paid receipt shows that part number 26100837 or 26100838 has been installed on the vehicle, no further action is required. Submit a claim using the labor code for the customer reimbursement, this will close the recall. If the repair order shows anything other than one of the two parts listed above, reimburse the customer and perform the service procedure listed in this bulletin. **** The amount identified in the "Net Item" column should represent the dollar amount reimbursed to the customer. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter included with this bulletin).
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached suggested dealer letter.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2000-2001 Chevrolet Blazer, TrailBlazer (Classic); 2002 Chevrolet Blazer; 2000-2001 GMC Jimmy, Envoy (Classic); 2002 GMC Jimmy, Envoy (Classic); and 2000 -2001 Oldsmobile Bravada (Classic) vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
Important:
• Your vehicle is involved in safety recall 01073. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge
.
Why is your vehicle being recalled?
The multifunction switch in your vehicle may develop an open circuit condition with the bottom contact in the hazard switch carrier that results in the stop lamps and hazard lamps becoming inoperative. The center high mounted stop lamp and turn signal functions are not affected. The loss of stop lamps and rear hazard lamps could fail to warn a following driver that the vehicle braking and/or is stopped and could lead to a vehicle accident.
What will we do?
Your GM dealer will replace the hazard switch carrier. This service will be performed for you at no charge . Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 40 to 55 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when you visit your dealer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
Did you already pay for this repair?
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. More information about this recall can be found at the Owner Center at MyGMLink, http://www.gm.com/recall
Division | Number | Deaf, Hearing Impaired, or Speech Impaired* |
---|---|---|
Chevrolet | 1-800-630-2438 | 1-800-833-2438 |
GMC | 1-800-996-9463 | 1-800-462-8583 |
Oldsmobile | 1-800-630-6537 | 1-800-833-6537 |
Guam | 1-671-648-8450 |
|
Puerto Rico - English | 1-800-496-9992 |
|
Puerto Rico - EspaƱol | 1-800-496-9993 |
|
Virgin Islands | 1-800-496-9994 |
|
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
General Director,
Customer and Relationship Services
Enclosure
01073