GMC's Roadside Assistance Provides stranded owners with over-the-phone roadside repairs, location of the nearest GMC dealer or the following special services:
Flat Tire Change: Installation of spare tire will be covered at no charge (customer is responsible for repair or replacement of tire).
Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (up to $5.00) will be covered.
Jump Start: No-start situations which require a battery jump start will be covered at no charge.
Lock Out: Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km).
Emergency Towing Service: Towing to the nearest GMC dealer for warranty related disablements will be covered.
Trip Routing: Custom-made, computerized highlighted maps using the most direct or scenic route are provided free of charge. Maps include points of interest and a list of GMC dealers along the route. Also included is a list of hotels along the route that are discounted through affiliation with "Quest International." Trip Routing is available through Roadside Assistance by calling 1-800-GMC-8782 (462-8782). Please be prepared to provide your Vehicle Identification Number (VIN). Allow five working days for fulfillment.
Trip Interruption Assistance: GMC will reimburse any reasonable trip interruption expenses (up to $500.00) when directly associated with warranty disablement. Trip interruption service covers expenses such as meals and overnight lodging if vehicle disablement occurs at least 150 miles (240 km) from your home or rental property. You will be required to obtain prior approval from GMC Roadside Assistance and pay for expenses at the time of disablement. Original receipts should be submitted to GMC Roadside Assistance for reimbursement. A service representative will provide assistance when you call.
The Roadside Assistance services listed are available to retail lease customers operating 2003 GMC light duty trucks for a period of 3 years/36,000 miles (60,000 km). All services must be pre-arranged by GMC Roadside Assistance.
Over-the-phone assistance, such as providing the name of the closest dealer or minor technical advice, etc., is available to all owner/operators of GMC trucks, regardless of vehicle or mileage.
Just dial GMC Roadside Assistance at 1-800-GMC-8782 (1-800-462-8782, Roadside Assistance prompt) to reach a qualified representative who can assist you. Text telephone (TTY) users, call 1-888-889-2438.
Your Roadside Assistance representative will ask for the following information when your call is received:
• | Vehicle Identification Number (VIN) |
• | Name and home address |
• | Telephone number and location from which you are calling |
• | Location, license plate number and color of your GMC truck |
• | Mileage of vehicle and description of problem |
Roadside Assistance is available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Should you have any questions about roadside assistance, call the GMC Roadside Assistance Center or contact your dealer.
Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. GMC reserves the right to make any changes or discontinue the Roadside Assistance program at anytime without notification.
Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.