General Motors has determined that certain 1989 C15-35 light trucks built at the Oshawa Truck Assembly Center may have been produced with right hand lower control arm bolts with torque prevailing nuts that were not tightened to the specified torque (180 Nm, 133 lbs. ft.). While the nut will not come off of the bolt, it can become loose and result in a noticeable clunking noise during suspension movement.
To correct this condition, it will be necessary to tighten the RH lower control arm attaching bolts to the specified torque.
Involved are certain 1989 C15-35 light trucks built at the Oshawa Truck Assembly Center within the following VIN breakpoints:
The specific vehicles involved in this campaign have been identified by Vehicle Identification Number Computer Listings. These listings are furnished to all involved dealers with the campaign bulletin.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers are to correct all affected vehicles in new and used vehicle stock prior to their sale.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to ensure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this bulletin.
If no owner's name and address were available to GMC Truck Division at the time of campaign initiation, the dealer will determine the owner's name and address from the dealership sales records. Please provide this information directly on the second copy of the listing next to the applicable VIN so that our records may be updated and the appropriate notification mailed to the owner. This second copy should then be submitted to the address listed below in tbe previously supplied yellow campaign envelopes.
GMC Truck Division General Motors Corporation 101 Union Street Plymouth, Michigan 48170
Owners will be notified of this campaign on their vehicles by GMC Truck Division (see copy of owner letter included with this bulletin). A listing of owner names and addresses has been furnished to the involved dealers to enable dealers to follow up with owners involved in this campaign. This listing may contain owner names and addresses obtained from State Motor Vehicle Registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to this campaign.
The lower control arm must be supported before tightening, either by using a drive-on hoist, or by using a frame hoist and supporting the lower control arm with J-23028-01 secured to the end of a suitable jack. Refer to Figure 1.
Tighten nuts (71 and 78) (Figure 1) to 180 Nm (133 lbs. ft.).
Remove the jack, if used, and lower the vehicle.
Dealers should submit an accurately filled out Warranty Repair Order on each vehicle completed under this campaign.
LABOR OPERATION *TIME TROUBLE NUMBER DESCRIPTION ALLOWANCE CODE
V5510 Tighten lower control arm .3Hr 96 attaching bolts
* For dealer to receive Administrative Time Allowance associated with this campaign, add 0.1 hour to the Labor Operation Time Allowance.
Each vehicle corrected in accordance with the instructions outlined in this product campaign bulletin will require a "Campaign Identification Label". Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean, dry surface.
Procedures covering this campaign are outlined in Section V of your dealership's "GM Truck Claims Processing Manual" #P 8819.
General Motors has determined that certain 1989 C 15-35 light trucks built at tbe Oshawa Truck Assembly Center may have been produced with right-hand lower control arm bolts with torque prevailing nuts that were not tightened to the specified torque (180 Nm, 133 lbs. ft.). While the nut will not come off of the bolt, it can become loose and result in a noticeable clunking noise during suspension movement.
To correct this condition, it will be necessary to tighten the RH lower control arm attaching bolts to the specified torque. This service will be completed for you at no charge.
Instructions for performing this service have been sent to your GMC Truck dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction is approximately 15 minutes. Please ask your dealer how much additional time will be needed to process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.