NUMBER: 92Cl2 DATE: APRIL 1992
GROUP: 5 - BRAKES
THIS MESSAGE IS BEING SENT TO INVOLVED DEALERS ONLY.
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule appointments with owners and to repair their vehicles as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owner is being instructed to contact the nearest GMC Zone Office if the dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1992 C/K light trucks. Some of these vehicles have an improperly installed pivot bolt holding the brake pedal to its support bracket. In these few cases, the pivot bolt was only hand started into the bracket weld nut without engaging the locking material on the bolt. It is possible for the bolt to disengage from the nut resulting in a loss of braking action. If this condition occurs while the vehicle is in motion, a vehicle crash could occur without prior warning.
To prevent this condition from occurring, dealers are to inspect for hand-started brake pedal bolts and torque them to specification.
VEHICLES INVOLVED
Involved are certain 1992 C/K vehicles built at Pontiac East Assembly. Dealer codes and vehicles involved are listed below: VIN's are listed below:
SHIP TO DEALER CHARGE TO DEALER VEHICLE IDENTIFICATION -------------- ---------------- ---------------------- 06047 06047 1GTFK24K9NE530750 06196 06196 1GTHK34F6NE530688 06213 06213 1GTDC14Z5NE530742 06235 06235 1GTDC14Z9NE530744 06442 06442 1GTDC14Z0NE530678 06568 06568 1GTEC14H3NE530671 06575 06575 1GTGC24J8NE530733 10066 10066 1GTEC14Z7NE530701 18132 18132 1GTGK24F0NE530689 21589 21589 1GTEC14H1NE530720 26376 26376 1GDHK34K7NE530756 30072 30072 1GTDC14Z1NE530740 30224 30224 1GTDC14Z2NE530696 30224 30224 1GTDC14Z7NE530693 30430 26305 1GTGC24K2NE530655 30657 30657 1GTGK24KXNE530728 40140 40140 1GTGC24K4NE530754 40146 40146 1GTFC24K5NE530774 40403 40403 1GTEC14H1NE530698 44031 44031 1GTDC14Z8NE530668 44199 44199 1GTGK24K3NE530702 44365 44365 1GTGK24K6NE530676 44611 44611 1GTGK24K7NE530721 50067 50067 1GTDC14Z8NE530699 50117 50117 1GTDC14Z5NE530739 50246 50246 1GTDC14Z6NE530782 51047 51047 1GTGK24KXNE530664 51072 51072 1GTGK24K2NE530772 51218 51218 1GTGC24K9NE530667 51303 51303 1GTHK34K7NE530700 53018 53018 1GTHK34FXNE530791 53075 26170 1GTEC14K6NE530711 53137 53137 1GTDC14Z7NE530788 53137 53137 1GTEC14KXNE530663 53243 53243 1GTDC14H7NE530653 53243 53243 1GTDC14Z3NE530657 53369 53369 1GTEC14Z3NE530730 53401 53401 1GTDC14Z4NE530778 53571 53571 1GTDC14Z2NE530746 54755 42047 1GTEC14H6NE529420 56127 56127 1GDJC34KXNE530779
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers are to inspect and correct all affected vehicles in new and used vehicle stock prior to their sale.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to ensure the campaign correction has been made before reselling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this bulletin.
If the name and address of the owner of an involved vehicle was unavailable to GMC Truck Division at the time of campaign initiation, the dealer must determine the owner's name and address from the dealership sales records. Please provide this information directly on the second copy of the listing next to the applicable VIN so that our records may be updated and the appropriate notification mailed to the owner. This second copy should then be submitted to the address listed below in the previously supplied yellow campaign envelopes.
GMC Truck Division General Motors Corporation 101 Union Street Plymouth, Michigan 48170
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by GMC Truck Division (see copy of owner letter included with this message). A listing of owner names and addresses has been furnished to the involved dealers to WARRANTY INFORMATION enable dealers to follow up with owners involved in this campaign. This listing may contain owner names and addresses obtained from State Motor Dealers should submit an accurately filled out Warranty Repair Order on each Vehicle Registration records. The use of such motor vehicle registration data vehicle completed under this campaign. for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to this campaign. LABOR
SERVICE PROCEDURE
1. Inspect the brake pedal pivot bolt (Figure 14, "17" BOLT on page 5A-14 V7451 Inspect and Torque Brake 0.3 hrs. 96 of 1992 Sierra, Yukon, Suburban, Crew Cab, and 3500 HD Service Manual Pedal Bolt and Adjust (X9231)). Stop Lamp Switch
2. If the threads of the brake pedal pivot bolt ARE protruding through the weld nut (Figure 14 "14" NUT on page 5A-14 of Service Manual X-9231), continue to step 3.
If the threads of the brake pedal pivot bolt ARE NOT protruding through The weld nut, torque the brake pedal pivot bolt to 47 N.m. (35 lbs. fts.). Adjust the stop lamp switch (refer to "SWITCH ADJUSTMENT" on page 5A-13 of Service Manual X-9231).
3. Install "Campaign Identification Label."
WARRANTY INFORMATION
LABOR OPERATION *TIME TROUBLE NUMBER DESCRIPTION ALLOWANCE CODE --------- ----------- ---------- -------- V7450 Inspect Brake Pivot Bolt 0.2 hrs. 96
V7451 Inspect and Torque Brake 0.3 hrs. 96 Pedal Bolt and Adjust Stop Lamp Switch
*For dealer to receive Administrative Time Allowance associated with this campaign, add 0.1 hour to the Labor Operation Time Allowance.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this product campaign bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean, dry surface.
ADMINISTRATIVE PROCEDURE
Procedures covering this campaign are outlined in Section V of your dealership's "GM Truck Claims Processing Manual" #P9119.
Dear GMC Truck Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1992 C/K light trucks. Some of these vehicles have an improperly installed pivot bolt holding the brake pedal to its support bracket. In these few cases, the pivot bolt was only hand started into the bracket weld nut without engaging the locking material on the bolt. It is possible for the bolt to disengage from the nut resulting in a loss of braking action. If this condition occurs while the vehicle is in motion, a vehicle crash could occur without prior warning.
To prevent this condition from occurring, dealers are to inspect for hand-started brake pedal bolts and torque them to specification. This service will be completed for you at no charge.
Instructions for performing this service have been sent to your GMC dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction will vary from ten to twenty minutes. Please ask your dealer how much additional time will be needed to process your vehicle.
Your GMC dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact your nearest GMC Truck Zone Office by telephone. The Zone Office will assist you and your dealer in getting your vehicle corrected. The telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Manual.
After contacting your dealer and the Zone Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 366-0123).
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us complete name and address of the person you sold or traded your vehicle to and return the card to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our product.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.