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Starter Solenoid Does Not Click Gas and Auto Trans

The Engine Will Not Crank and The Starter Solenoid Does Not Click (Gasoline Engine with Automatic Transmission)

Step

Action

Value(s)

Yes

No

1

Did you complete the Starter System Check?

--

Go to Step 2

Go to Starting System Check

2

  1. Place shift lever in neutral.
  2. Test solenoid feed circuit at starter solenoid for voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  3. Turn ignition to start position.

Did the test light illuminate?

--

Go to Step 3

Go to Step 5

3

Test battery positive and negative cables for voltage drop. Refer to Measuring Voltage Drop in Wiring Systems.

Did you find and complete the repair?

--

Go to Starting System Check

Go to Step 4

4

Replace the starter motor.

Did you complete the repair?

--

Go to Starting System Check

--

5

  1. Remove the starter relay.
  2. Connect fused jumper from battery positive voltage circuit to starter solenoid feed circuit. Refer to Using Fused Jumper Wires in Wiring Systems.

Did the starter engage?

--

Go to Step 11

Go to Step 6

6

Test battery positive voltage circuit for voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.

Did the test lamp illuminate?

--

Go to Step 10

Go to Step 7

7

Check 50 A STARTER MaxiFuse®.

Is the fuse open?

--

Go to Step 8

Go to Step 9

8

Test battery positive voltage circuit and starter solenoid feed circuit for a short to ground. Refer to Testing for Short to Ground in Wiring Systems.

Did you find and complete the repair?

--

Go to Starting System Check

--

9

Repair open battery positive voltage circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

10

Repair open starter solenoid feed circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

11

  1. Test crank request circuit at starter relay for ignition start voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  2. Turn the ignition to start.

Did the test lamp illuminate?

--

Go to Step 12

Go to Step 17

12

  1. Test starter relay enable circuit for continuity to ground. Refer to Testing for Continuity in Wiring Systems.
  2. Turn ignition to start.

Is the resistance within the specified value?

0-5 ohms

Go to Step 13

Go to Step 14

13

Replace the starter relay.

Did you complete the repair?

--

Go to Starting System Check

--

14

  1. Connect a scan tool.
  2. Monitor status of the Neutral Position switch.
  3. Move shift lever between neutral and another position.

Does the status change?

--

Go to Step 15

Go to Step 28

15

  1. Disconnect PCM C1 connector.
  2. Test crank request circuit for ignition start voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  3. Turn ignition to start.

Did the test lamp illuminate?

--

Go to Starter Inhibit Relay Circuit Diagnosis

Go to Step 16

16

Repair open crank request circuit. Refer to Wiring Repairs in Wiring Repairs.

Did you complete the repairs?

--

Go to Starting System Check

--

17

  1. Remove START circuit breaker in IP fuse block.
  2. Test ignition start voltage circuit for voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  3. Turn ignition to start.

Does the test lamp illuminate?

--

Go to Step 18

Go to Step 23

18

Test crank request circuit for continuity between IP fuse block and flasher/relay center. Refer to Testing for Continuity in Wiring Systems.

Is the resistance within the specified value?

0-5 ohms

Go to Step 20

Go to Step 19

19

Repair the open crank request circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

20

Test the crank request circuit for a short to ground. Refer to Testing for Short to Ground in Wiring Systems.

Is the resistance within the specified value?

0-5 ohms

Go to Step 21

Go to Step 22

21

Repair short to ground in crank request circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

22

Replace the START circuit breaker.

Did you complete the repair?

--

Go to Starting System Check

--

23

  1. Disconnect ignition switch C1 connector.
  2. Test ignition start voltage circuit for continuity between the ignition switch and the IP fuse block. Refer to Testing for Continuity in Wiring Systems.

Is the resistance within the specified value?

0-5 ohms

Go to Step 25

Go to Step 24

24

Repair open ignition start voltage circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

25

Test battery positive voltage circuit at ignition switch. Refer to Troubleshooting with a Test Lamp in Wiring Systems.

Did the test lamp illuminate?

--

Go to Step 26

Go to Step 27

26

Replace the ignition switch.

Did you complete the repair?

--

Go to Starting System Check

--

27

Repair open battery positive circuit. Refer to Wiring Repairs

Did you complete the repair?

--

Go to Starting System Check

--

28

Inspect the neutral switch for proper adjustment.

Is an adjustment needed?

--

Go to Step 29

Go to Step 30

29

Adjust the neutral switch as necessary.

Does the starter click and the engine crank?

--

System OK

Go to Step 30

30

Replace the neutral switch.

Is the repair complete?

--

System OK

--

Starter Solenoid Does Not Click Cat Diesel and Auto Trans

The Engine Will Not Crank and The Starter Solenoid Does Not Click (Cat® Diesel Engine with Automatic Transmission)

Step

Action

Value(s)

Yes

No

1

  1. Verify that the battery voltage is appropriate for the battery temperature. Refer to Battery Temperature and Minimum Voltage in General Specifications .
  2. Connect a test lamp from CKT 6 (PPL) at the starter solenoid terminal S to the chassis ground.
  3. Place the transmission in the NEUTRAL position.
  4. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 14

Go to Step 2

2

  1. Connect a test lamp from CKT 6 (PPL) at the starter relay to the chassis ground.
  2. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 15

Go to Step 3

3

Connect a test lamp from CKT 2 (RED) at the starter relay to the chassis ground.

Does the test lamp light ?

--

Go to Step 4

Go to Step 16

4

  1. Connect a test lamp from CKT 434 (ORN/BLK) at the starter relay harness connector to the chassis ground.
  2. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 5

Go to Step 6

5

  1. Connect a jumper wire from CKT 150 (BLK) at the starter relay harness connector to the chassis ground.
  2. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 17

Go to Step 18

6

Is the vehicle equipped with a starter thermal switch?

--

Go to Step 7

Go to Step 10

7

  1. Connect a test lamp from terminal A of the starter thermal switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 19

Go to Step 8

8

  1. Connect a test lamp from terminal B of the starter thermal switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 20

Go to Step 9

9

  1. Connect a test lamp from terminal B of the neutral position switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 21

Go to Step 11

10

  1. Connect a test lamp from terminal B of the neutral position switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 22

Go to Step 11

11

  1. Connect a test lamp from terminal A of the neutral position switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 23

Go to Step 12

12

  1. Connect a test lamp from CKT 5 (YEL) at terminal A of the ignition switch connector C1 to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 24

Go to Step 13

13

Connect a test lamp from CKT 642 (RED) at terminal D of the ignition switch connector C1 to the chassis ground.

Does the test lamp light?

--

Go to Step 25

Go to Step 26

14

  1. Clean the following components:
  2. • The starter motor mounting bolts
    • The starter motor
    • The mounting surface.
  3. Test the starter.

Does the starter engage?

--

System OK

Go to Step 27

15

Locate and repair the open in CKT 6 (PPL) between the starter relay and the starter solenoid.

Is the repair complete?

--

System OK

--

16

Locate and repair the open in CKT 2 (RED) between the starter relay and the fusible link.

Is the repair complete?

--

System OK

--

17

Locate and repair the open in CKT 150 (BLK) between the starter relay and G401.

Is the repair complete?

--

System OK

--

18

Replace the starter relay.

Is the repair complete?

--

System OK

--

19

Locate and repair the open in CKT 434 (BLK) between the starter thermal switch and the starter relay.

Is the repair complete?

--

System OK

--

20

Replace the starter thermal switch.

Is the repair complete?

--

System OK

--

21

Locate and repair the open in CKT 434 (ORN/BLK) between the neutral position switch and the starter thermal switch.

Is the repair complete?

--

System OK

--

22

Locate and repair the open in CKT 434 (ORN/BLK) between the neutral position switch and the starter relay.

Is the repair complete?

--

System OK

--

23

Inspect the neutral position switch for proper adjustment.

Was switch adjustment required?

--

System OK

Go to Step 28

24

Locate and repair the open in CKT 5 (YEL) or CKT 806 (PPL) between the ignition switch and the neutral position switch.

Is the repair complete?

--

System OK

--

25

Replace the ignition switch.

Is the repair complete?

--

System OK

--

26

Locate and repair the open in CKT 642 (RED) between the ignition switch and the MaxiFuse® block 2.

Is the repair complete?

--

System OK

--

27

Replace the starter.

Is the repair complete?

--

System OK

--

28

Replace the neutral position switch.

Is the repair complete?

--

System OK

--

Starter Solenoid Does Not Click Gas and Manual Trans

The Engine Will Not Crank and The Starter Solenoid Does Not Click (Gasoline Engine with Manual Transmission)

Step

Action

Value(s)

Yes

No

1

Did you complete the Starter System Check?

--

Go to Step 2

Go to Starting System Check

2

  1. Test solenoid feed circuit at starter solenoid for voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  2. Depress clutch pedal.
  3. Turn ignition to start position.

Did the test light illuminate?

--

Go to Step 3

Go to Step 5

3

Test battery positive and negative cables for voltage drop. Refer to Measuring Voltage Drop in Wiring Systems.

Did you find and complete the repair?

--

Go to Starting System Check

Go to Step 4

4

Replace the starter motor.

Did you complete the repair?

--

Go to Starting System Check

--

5

  1. Remove the starter relay.
  2. Connect fused jumper from battery positive voltage circuit to starter solenoid feed circuit. Refer to Using Fused Jumper Wires in Wiring Systems.

Did the starter engage?

--

Go to Step 11

Go to Step 6

6

Test battery positive voltage circuit for voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.

Did the test lamp illuminate?

--

Go to Step 10

Go to Step 7

7

Check 50 A STARTER MaxiFuse®.

Is the fuse open?

--

Go to Step 8

Go to Step 9

8

Test battery positive voltage circuit and starter solenoid feed circuit for a short to ground. Refer to Testing for Short to Ground in Wiring Systems.

Did you find and complete the repair?

--

Go to Starting System Check

--

9

Repair open battery positive voltage circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

10

Repair open starter solenoid feed circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

11

  1. Test crank request circuit at starter relay for ignition start voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  2. Depress clutch pedal
  3. Turn the ignition to start.

Did the test lamp illuminate?

--

Go to Step 12

Go to Step 16

12

  1. Test starter relay enable circuit for continuity to ground. Refer to Testing for Continuity in Wiring Systems.
  2. Depress clutch pedal
  3. Turn ignition to start.

Is the resistance within the specified value?

0-5 ohms

Go to Step 13

Go to Step 14

13

Replace the starter relay.

Did you complete the repair?

--

Go to Starting System Check

--

14

  1. Disconnect PCM C1 connector.
  2. Test crank request circuit for ignition start voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  3. Depress clutch pedal
  4. Turn ignition to start.

Did the test lamp illuminate?

--

Go to Starter Inhibit Relay Circuit Diagnosis

Go to Step 15

15

Repair open crank request circuit. Refer to Wiring Repairs in Wiring Repairs.

Did you complete the repairs?

--

Go to Starting System Check

--

16

  1. Test crank request circuit at terminal B at clutch/starter interlock switch for ignition start voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  2. Depress clutch pedal.
  3. Turn ignition to start.

Did the test light illuminate?

--

Go to Step 17

Go to Step 18

17

Repair the open crank request circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

18

  1. Test crank request circuit terminal A at clutch/starter interlock switch for ignition start voltage. Refer to Troubleshooting with a Test Lamp In Wiring Systems.
  2. Turn ignition to start.

Did the test lamp illuminate?

--

Go to Step 19

Go to Step 20

19

Adjust or Replace the clutch/starter interlock switch as necessary.

Did you complete the repair?

--

Go to Starting System Check

--

20

  1. Remove START circuit breaker in IP fuse block.
  2. Test ignition start voltage circuit for voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.
  3. Turn ignition to start.

Did the test lamp illuminate?

--

Go to Step 21

Go to Step 26

21

Test crank request circuit for continuity between IP fuse block and clutch/starter interlock switch. Refer to Testing for Continuity in Wiring Systems.

Is the resistance within the specified value?

0-5 ohms

Go to Step 23

Go to Step 22

22

Repair the open crank request circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

23

Test the crank request circuit for a short to ground. Refer to Testing for Short to Ground in Wiring Systems. Be sure to test circuit with the clutch/starter interlock switch depressed and open.

Is the resistance within the specified value?

0-5 ohms

Go to Step 24

Go to Step 25

24

Repair short to ground in crank request circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

25

Replace the START circuit breaker.

Did you complete the repair?

--

Go to Starting System Check

--

26

  1. Disconnect ignition switch C1 connector.
  2. Test ignition start voltage circuit for continuity between the ignition switch and the IP fuse block. Refer to Testing for Continuity in Wiring Systems.

Is the resistance within the specified value?

0-5 ohms

Go to Step 28

Go to Step 27

27

Repair open ignition start voltage circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

--

Go to Starting System Check

--

28

Test battery positive voltage circuit at ignition switch for battery voltage. Refer to Troubleshooting with a Test Lamp in Wiring Systems.

Did the test lamp illuminate?

--

Go to Step 29

Go to Step 30

29

Replace the ignition switch.

Did you complete the repair?

--

Go to Starting System Check

--

30

Repair open battery positive circuit. Refer to Wiring Repairs

Did you complete the repair?

--

Go to Starting System Check

--

Starter Solenoid Does Not Click Cat Diesel and Manual Trans

The Engine Will Not Crank and The Starter Solenoid Does Not Click (Cat® Diesel Engine with Manual Transmission)

Step

Action

Value(s)

Yes

No

1

  1. Verify that the battery voltage is appropriate for the battery temperature. Refer to Battery Temperature and Minimum Voltage in General Specifications
  2. Connect a test lamp from CKT 6 (PPL) at starter solenoid terminal S to the chassis ground.
  3. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 10

Go to Step 2

2

  1. Connect a test lamp from CKT 6 (PPL) at the starter relay to the chassis ground.
  2. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 11

Go to Step 3

3

Connect a test lamp from CKT 542 (RED) terminal C3 at the starter relay to the chassis ground.

Does the test lamp light?

--

Go to Step 4

Go to Step 12

4

  1. Connect a test lamp from CKT 434 (ORN/BLK) at the starter relay harness connector terminal to the chassis ground.
  2. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 5

Go to Step 6

5

  1. Connect a jumper wire from CKT 150 (BLK) at the starter relay harness connector to the chassis ground.
  2. Place the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 13

Go to Step 14

6

  1. Connect a test lamp from CKT 6 (PPL) at terminal B of the starter interlock clutch switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light.

--

Go to Step 15

Go to Step 7

7

  1. Connect a test lamp from CKT 48 (GRY) at terminal A of the starter interlock clutch switch to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 16

Go to Step 8

8

  1. Connect a test lamp from CKT 5 (YEL) at terminal A of the ignition switch connector C1 to the chassis ground.
  2. Hold the ignition switch in the START position.

Does the test lamp light?

--

Go to Step 17

Go to Step 9

9

Connect a test lamp from CKT 642 (RED) at terminal D of the ignition switch connector C1 to ground.

Does the test lamp light?

--

Go to Step 18

Go to Step 19

10

  1. Clean the following components:
  2. • The starter motor mounting bolts
    • The starter motor
    • The mounting surface
  3. Test the starter.

Does the starter engage?

--

System OK

Go to Step 20

11

Locate and repair the open in CKT 6 (PPL) between the starter relay and the starter solenoid.

Is the repair complete?

--

System OK

--

12

Locate and repair the open in CKT 542 (RED) between the starter relay and the starter MaxiFuse®.

Is the repair complete?

--

System OK

--

13

Locate and repair the open in CKT 150 (BLK) between the starter relay and G102.

Is the repair complete?

--

System OK

--

14

Replace the starter relay.

Is the repair complete?

--

System OK

--

15

Locate and repair the open in CKT 806 (PPL) or CKT 434 (ORN/BLK) between the starter interlock clutch switch and the starter relay.

Is the repair complete?

--

System OK

--

16

Replace the starter interlock clutch switch.

Is the repair complete?

--

System OK

--

17

Locate and repair the open in CKT 5 (YEL) or CKT 48 (GRY) between the ignition switch and the starter relay.

Is the repair complete?

--

System OK

--

18

Replace the ignition switch.

Is the repair complete?

--

System OK

--

19

Locate and repair the open in CKT 642 (RED) between the ignition switch and the MaxiFuse® block.

Is the repair complete?

--

System OK

--

20

Replace the starter.

Is the repair complete?

--

System OK

--