| Subject: | Proper Operation of the Secondary Information Center
(SIC) |
| Models: | 2002 Cadillac Escalade, Escalade EXT |
| 2001-2002 GMC Denali/Denali XL |
Some customers may comment when using the Secondary Information Center
(SIC) and scrolling through either the Fuel, Trip or Menu modes, a blank screen
shows on the display and the On/Off button will not turn On the display. This
is a system design that is normal and no repairs are necessary. The customer
needs to press either the Fuel, Trip or Menu button to get the display to
return. The On/Off button is only used when the SIC is in the Trip mode. The
On/Off button will not turn the display on or off. Refer to Section 2- Features
and Controls, Trip, in the Owners Manual for proper operation or Driver Information
Center (DIC) Description and Operation in the Instrument Panel, Gauges, and
Console sub-section of the Service Manual.
Some customers may also comment that the clock will not run and the
date is set to Thursday 1 January 1998 on the SIC. This is also a system design
that is normal. The clock will not run until the correct Day/Date/Time have
been set on the SIC. Refer to Section 2- Features and Controls, Day/Date/Time,
in the Owners Manual or Driver Information Center (DIC) Description and Operation
in the Instrument Panel, Gauges, and Console sub-section of the Service Manual.
The Dealer needs to make sure the SIC Day/Date/Time is set at the time
of delivery. After a battery reconnection, the Day/Date/Time will return to
January 1, 1998 12:00 AM and the Day/Date/Time will need to
be reset.
