Subject: | Damaged Turbochargers When Returned to the WPC |
Models: | . |
The following diagnosis might be helpful if the vehicle exhibits the symptom described in the PI.
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Damaged Turbo Chargers When Returned to the WPC.
We have received turbochargers at the Warranty Processing Center returned from dealerships disassembled or poorly re-packaged causing shipping damage. These turbochargers cannot be evaluated for root cause failure. Please be sure to advice your technicians not to disassemble the turbo and to be sure to repackage it into the original container with the upper and lower packaging locators. Turbochargers received at the WPC with disassembled or damaged from incorrect shipping, resulting in the inability to determine root cause of the part will be sent back to the dealer.
Bill Carnevale
BQM Diesel Engines
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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance.
(04 05 LLY 6.6 C2 C3 K2 K3 Chevrolet Silverado / GMC Sierra GMT800)
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