The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule appointments with owners and to repair their vehicles as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owner is being instructed to contact GMC Truck Consumer Relations if the dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed how to contact the National Highway Traffic Safety Administration.
General Motors has determined that CERTAIN 1995 4WD 2-door K trucks fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Anchorages". These vehicles were assembled with the center rear-seat belt improperly routed. The center rear-seat lap belt may have been routed over the seat frame rather than up through the hole in the lower cushion. In the event of a vehicle crash, the occupant of this seat may not be properly restrained.
To correct this condition, rerouting of the rear-seat center lap belt is necessary. Since this can easily be done by the vehicle owner, instructions for this rerouting will be given in the owner letter. The owner will also be given the option of having the dealer perform the operation.
Involved are CERTAIN 1995 4WD 2-door K trucks built within the following VIN breakpoints:
1995 K Janesville SJ700002 SJ712023
The specific vehicles involved in this campaign have been identified by Vehicle Identification Number Computer Listings. These listings are furnished to all involved dealers with the campaign bulletin. Dealers should confirm vehicle eligibility through VISS (Vehicle Information Service System) or SERVICENET prior to beginning campaign repairs.
All unsold vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
This bulletin is notice to you that the new motor vehicles involved in this campaign may not comply with the standard identified above. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $ 1,000 for each such sale.
If the name and address of the owner of an involved vehicle was unavailable to GMC Truck Division at the time of campaign initiation, the dealer must determine the owner's name and address from the dealership sales records. Please provide this information directly on the second copy of the listing next to the applicable VIN so that our records may be updated and the appropriate notification mailed to the owner. This second copy should then be submitted to the address listed below in the previously supplied yellow campaign envelopes.
GMC Truck Division General Motors Corporation 101 Union Street Plymouth, Michigan 48170
Owners will be notified of this campaign on their vehicles by GMC Truck Division (see copy of owner letter included with this bulletin). Owners have also been sent instructions for making this correction. However, they may choose to have your dealership make the correction. A listing of owner names and addresses has been furnished to the involved dealers to enable dealers to follow up with owners involved in this campaign. This listing may contain owner names and addresses obtained from State Motor Vehicle Registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to this campaign.
1. From the cargo area behind the rear passenger seat, release and push the rear seat forward.
2. Pull the seat back filler panel (hinged panel that covers the back of the seat) up towards you to expose the back of the seat.
3. If the center seat belt is routed behind the padded seat frame support bar (see Figure 1), no further action is required.
4. If the center seat belt is routed in front of the padded seat frame support bar (see Figure 2), return the seat to its normal upright position and push the seat belt down through the seat belt opening in the seat cushion.
5. Push the seat back forward and finish pulling the seat belt out of the seat cushion.
6. Route the seat belt behind the padded seat frame support bar as shown in Figure 1, and back up through the seat belt opening in the seat cushion.
7. Pull the rear seat back up to the upright position. Reach over the seat and continue pulling the seat belt through the seat belt opening.
8. Install Campaign Identification Label.
There are no parts involved in this campaign.
Dealers should submit a warranty claim on each vehicle completed under this campaign.
Labor Operation *Time Cause Number Description Allowance Code ---------------------------------------------------------------------- V9615 Inspect/Reroute Rear-Seat Center Lap 0.2 96 Belt
* For dealer to receive Administrative Time Allowance associated with this campaign, add 0.1 hour to the Labor Operation Time Allowance.
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number and five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean, dry surface.
Procedures covering this campaign are outlined in Section V of your dealership's "GMC Truck Warranty Claims Processing Manual" #P9119 Rev. 2/94.
Dear GMC Truck Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that certain 1995 4WD 2-door Yukons fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Anchorages". These vehicles were assembled with the center rear-seat belt improperly routed. The center rear-seat lap belt may have been routed over the seat frame rather than up through the hole in the lower cushion. In the event of a vehicle crash, the occupant of this seat may not be properly restrained.
To correct this condition, the rerouting of the center lap belt is necessary. Since rerouting of this belt can easily be done, and to reduce your inconvenience, we are enclosing the instructions on the reverse side of this letter. The lap belt may be rerouted by you or, if you desire, your GMC dealer will reroute the lap belt for you at no charge.
Instructions for making this correction have been sent to your GMC dealer. Please contact your GMC Truck dealer as soon as possible to arrange a service date. The labor time necessary to perform this correction will be approximately 15 minutes. Please ask your dealer how much additional time will be needed to process your vehicle.
Your GMC dealer is best equipped to provide this service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact GMC Truck Consumer Relations by telephone. Consumer Relations will assist you and your dealer in getting your vehicle corrected. The telephone number of the Consumer Relations office is listed in your Warranty and Owner Assistance Information Manual.
After contacting your GMC Truck dealer and GMC Truck Consumer Relations, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 366-0123).
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish the complete name and address of the person you sold or traded your vehicle to and return the card to GMC Truck.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued safety and satisfaction with our products.
GMC TRUCK DIVISION General Motors Corporation
1. From the cargo area behind the rear passenger seat, release and push the rear seat forward.
2. Pull the seat back filler panel (hinged panel that covers the back of the seat) up towards you to expose the back of the seat.
3. If the center seat belt is routed behind the padded seat frame support bar (see Figure 1), no further action is required. Check the box next to "Campaign Completed By Owner"
4. If the center seat belt is routed in front of the padded seat frame support bar (see Figure 2), return the seat to its normal upright position and push the seat belt down through the seat belt opening in the seat cushion.
5. Push the seat back forward and finish pulling the seat belt out of the seat cushion.
6. Route the seat belt behind the padded seat frame support bar as shown in Figure 1, and back up through the seat belt opening in the seat cushion.
7. Pull the rear seat back up to the upright position. Reach over the seat and continue pulling the seat belt through the seat belt opening.
8. Check the box next to "Campaign Completed By Owner" on the enclosed card and return it to us so our records are complete.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.