GM Service Manual Online
For 1990-2009 cars only

Step

Action

Value(s)

Yes

No

1

Road test the vehicle in order to verify the customer complaint.

Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly.

Does the vehicle ride too hard?

--

Go to Step 2

System OK

2

Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication.

Is the tire inflation pressure correct?

--

Go to Step 4

Go to Step 3

3

Inflate the tires to the correct pressure.

Has the repair been performed?

--

Go to Step 4

--

4

Inspect the vehicle trim height. Refer to Trim Height Inspection . Repair as necessary.

Has the inspection/repair been performed?

--

Go to Step 5

--

5

Inspect the following suspension components for wear or damage.

    • Front Coil Springs
    • Front and Rear Shock Absorbers
    • Leaf Springs

Refer to: Suspension Strut and Shock Absorber Testing - On Vehicle

Are any of the components worn or damaged?

--

Go to Step 6

--

6

Replace all of the worn or damaged components.

Refer to the following procedure:

Has the repair been performed?

--

Go to Step 1

--