GM Service Manual Online
For 1990-2009 cars only

Condition

Action

The CD player skips or mutes.

    • Verify the proper insertion.
    • Inspect the disc for scratches, dirt, or fingerprints.
        Clean the disc, as necessary.
    • Duplicate the complaint condition on a good road surface.
    • Verify the complaint condition using a known good disc, preferably a new disc.
    • Service the radio, if previous actions do not determine the cause of the condition.

The CD player displays ERR or ejects the disc.

    • Verify the proper insertion.
    • Inspect the disc for dirt, scratches or wetness.
        ERR appears if moisture condenses on the disc, if a cold disc is inserted in a hot disc player, or if a hot disc is inserted in a cold disc player.
    • Allow one hour for the evaporation of any moisture.
    • Verify the complaint condition using a known good disc, preferably a new disc.
    • Verify the complaint condition with the customer.
    • Determine whether very high internal temperatures in the instrument panel cause the ejection of the disc.
    • Service the radio, if previous actions do not determine the cause of the condition.