Special Coverage Adjustment - Analog OnStar Deactivation

This Special Coverage bulletin is being administered in two phases. This second and final phase consists of all Saab 9-3 and 9-5 vehicles. The service procedure, parts information, and the claims section have been revised. A reimbursement labor code has also been added. Discard all copies of bulletin 08089A, issued July 2008.

In November 2002, the U.S. Federal Communications Commission (FCC) ruled that wireless carriers would no longer be required to support the analog wireless network beginning in 2008. As a result, On Star® is unable to continue analog service.

OnStar® has deactivated most of the systems operating in the analog mode; however, there are some vehicles that OnStar® could not deactivate. Although the analog OnStar® hardware in these vehicles can no longer communicate with OnStar®, the hardware in the vehicle is still active. If the OnStar® emergency button is pressed, or in the case of an airbag deployment, or near deployment, the customer may hear a recording that OnStar® is being contacted. However, since analog service is no longer available, the call will not connect to OnStar®. To end the call, the customer must press the white phone or white dot button. If the call is not ended, the system will continue to try to connect to OnStar® until the vehicle battery is drained.

At the customer’s request, dealers/retailers are to deactivate the OnStar® system. The service will be made at no charge to the customer.

This special coverage covers the condition described above until December 31, 2008 for all non-Saab vehicles; April 30, 2009 for all Saab vehicles.

Involved are certain vehicles within the following VIN breakpoints:

GM, Saturn Canada Only: No parts are required for the special coverage.

Saab Canada Only: Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

PARTS INFORMATION -- Saab US Only

A pre-shipment of the required parts to perform this recall has been sent to involved Saab US dealers from Saab Parts Distribution Center (PDC).

General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

2001 and Older Model Year Vehicles (Except Saab Vehicles)

Important: 2001 and older model year vehicles require the removal of the battery power from the OnStar® vehicle interface unit (VIU) to eliminate the possibility of an inadvertent OnStar® or emergency/airbag call.

1. Locate and gain access to the OnStar® VIU. Refer to OnStar Vehicle Interface Unit Replacement in SI.

Important: Complete removal of the VIU is usually not required. Perform only the steps required to gain access to the C2 32-way blue connector. Residing in the C2 connecter are the battery positive (+) circuits. Removal of the C2 connector will deactivate the unit and eliminate the possibility of an inadvertent OnStar® or emergency/airbag call.

2. Disconnect the C2 32-way blue connector from the VIU and tape the connector to a secure location. Refer to Cellular Communications Connector End Views and related schematics in SI, if required.

Important: DO NOT perform the OnStar® reconfiguration and/or programming procedure.

3. Secure the VIU in its original brackets and/or mounting locations and reinstall the VIU and interior components that were removed to gain access to the VIU. Refer to OnStar Vehicle Interface Unit Replacement in SI.

2002 through 2006 Model Year Vehicles (Except Saab Vehicles)

Important: The Tech 2 diagnostic tool must be updated with version 28.002 or later in order to successfully perform the VCIM setup procedure and disable the analog system.

1. Connect the Tech 2 to the data link connector (DLC), which is located under the instrument panel of the vehicle.
2. Turn the Tech 2 ON by pressing the power button.

Important: Tech 2 screen navigation to get to the setup procedure depends on the year and make of the vehicle. The actual name of the setup procedure (Setup New OnStar or VCIM Setup) depends on model year and vehicle make as well. Example Tech 2 navigation to the setup procedure Tech 2 screen is provided below.

•	Diagnostics » (2) 2002 » Passenger Car » Body » C » OnStar » Special Functions » Setup New OnStar »

•	Diagnostics » (5) 2005 » Passenger Car » (4) Buick » C » Body » Vehicle Comm. Interface Module » Module Setup » VCIM Setup »

3. Setup VCIM using the Tech 2. Follow on-screen instructions when you have reached the setup Tech 2 screen.

2000-2002 Saab 9-3 (9400) 4D/5D; 2000-2003 Saab 9-3 (9400) CV

1. Remove the ground cable from the battery’s negative terminal.
2. Apply the handbrake brake.
3. Detach the floor console.




3.1.	Twist loose the immobilizer unit (A), bayonet fitting. Unplug the unit’s connector.

3.2.	Remove the ignition switch cover (B) by first undoing the rear edge of the cover and then unhooking the front edge. Unplug the ignition switch lighting connector.

3.3.	Undo the floor console’s retaining bolts (C).

3.4.	Take out the rear ashtray/cover (D).

3.5.	Remove the screw (E) for the rear cover.

3.6.	Remove the floor console’s retaining nuts (E).

3.7.	Detach the floor console (G) by pulling it straight back and lifting it slightly.

3.8.	If required, detach the switch for the rear seat heater and unplug the connector.

4. Remove the switch and the floor console:




4.1.	Detach the window lift module (A) by loosening it in the front edge (snap fastener). Unplug the window lift module’s connector.

4.2.	Detach the switch for the roof lighting (B) and unplug its connector. Lift away the floor console.

5. Pry out the signal line from the SRS control module to the OnStar® control module and secure it:




5.1.	Unplug the SRS control module’s connector (A).





5.2.	Cut off the cable tie (B), detach the connector’s rear end face (C) and pull out the connecting rail (D).





5.3.	Remove pin 39, cut off the cable terminal and insulate the end with tape (E). Fold back the cable and secure it with tape (F).

5.4.	Fit the connecting rail and end face.

5.5.	Plug in the connector (A) and secure the cables with cable ties (B).

6. Install the floor console over the handbrake. Do not press the console down into place, but instead allow it to fit loosely.
7. Install the switch:




7.1.	Install the switch for the roof lighting (B) and plug in its connector.

7.2.	Guide the connectors for the window lift module and rear seat heater, if equipped, through the hole for each respective unit. Plug in the window lift module’s connector and install the module (A).

7.3.	If equipped, connect the rear seat heater’s connector and install the switch.

8. Install the floor console:




8.1.	Install the floor console’s retaining bolts (C) and retaining nuts (F).

8.2.	Align the rear cover; make sure that the air duct connects firmly to the air nozzle. Screw in the cover (E).

8.3.	Install the ashtray/cover (D).

8.4.	Install the ignition switch cover (B).

8.5.	Plug in the immobilizer unit (A) connector. Install the unit, bayonet fitting.

9. Remove the OnStar® control modules and secure the wiring:

9.1.	Remove the right-hand rear luggage compartment trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.





9.2.	Unplug the connectors (A) from the OnStar® control modules.

9.3.	Remove the console (B) together with the OnStar® control modules.





Important: Secure the wiring harness so that there is no risk of chafing and rattling.

9.4.	Fold back the wiring harness and tape over the connectors (C). Fold back the wiring harness once more and secure with cable ties (D).

9.5.	Install the right-hand rear luggage compartment in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

10. Install the ground cable to the battery’s negative terminal.
11. Clear the diagnostic trouble codes.
12. Set the date and time, see WIS - 3. Electrical system - Information display (SID_ - Technical description.

2003-2005 Saab 9-3 (9440) 4D/5D; 2004-2005 Saab 9-3 (9440) CV

Notice: Handle the fiber optic cables with care or the signal may be distorted.

•	It is very important that the two leads in the connector are not confused with one another.

•	Do not splice the cables.

•	Do not bend the cable in a radius smaller than 25 mm (1 in).

•	Do not expose the cable to temperatures exceeding 185°F (85°C).

•	Keep the cable ends free from dirt and grime.

•	Do not expose the cable to impact as this may cause the transparent plastic to whiten, thereby reducing the intensity of the light and causing possible communication interruptions.

•	The cable should not lie against any sharp edges as this may cause increased signal attenuation.

1. Remove the ECU CU with a Tech 2® according to the following: Fault diagnosis - Select model year - Select Saab 9-3 Sport (9440) - All - Add/Remove - Control Module - CU/PU - Remove.
2. Remove the ground cable from the battery’s negative terminal.
3. Remove the floor console in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.
4. Pry out the signal line from the SRS control module to the OnStar® control module and secure it:




4.1.	Unplug the SRS control module’s connector (A).





4.2.	Cut off the cable tie (B), detach the connector’s rear end face (C), and pull out the connecting rail (D).





4.3.	Extract pin 15, cut off the cable terminal and insulate the end with tape (E). Fold back the cable and secure it with tape (F).

4.4.	Fit the connecting rail and end face.

4.5.	Plug in the connector (A) and secure the cables with cable ties (B).

5. Remove the parcel shelf trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.
6. M03: Replace the optic cable on the right-hand side

Important: Secure the wiring harness so that there is no risk of chafing or rattling.

6.1.	Remove the passenger seat in accordance with WIS 8. Body - Seats - Adjustment/Replacement.

6.2.	Remove the right-hand B-pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.3.	Remove the right-hand C pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.4.	Fold the rear seat backrest forward.

6.5.	Remove the right-hand side bolster in accordance with WIS - 8. Body - Seats - Adjustment/Replacement.

6.6.	Remove the A-pillar’s lower side piece.

6.7.	Open the cover on the right-hand wiring harness channels.





6.8.	Loosen the locking strip (A) on the 2-pin connector (H2-11) for the optic cable, located by the right-hand A-pillar.

6.9.	Loosen the catch (B) and remove the optic cable that runs backward in the car.

6.10.

Dismantle the end cap from the new optic cable (12 783 577) and connect it to the connector H2-11. Push in the optic cable and make sure the catch (B) locks and refit the locking strip (A).





6.11.

Secure the connector and the old optic cable using the cable tie for the existing wiring harness (C).





Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

6.12.

Place the optic cable in the wiring harness channels on the right-hand side. Thread through the existing cable ties (C) if possible, otherwise, secure with a cable tie to the existing one. Close the cover on the channels. Ensure the catches lock.

6.13.

Secure the optic cable along the right-hand rear wheel housing, next to the ordinary wiring harness’ securing points and by the SRS unit (D).

6.14.

Thread the optic cable up next to the safety belt by the old optic cable and place on the parcel shelf.





6.15.

Unplug the connectors (E) from the OnStar® control modules.

6.16.

Remove the console (F) together with the OnStar® control modules.





Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

6.17.

Fold back the wiring harness and tape over the connectors (G). Fold back the wiring harness once more and secure with cable ties (H).





6.18.

Secure the new optic cable on the parcel shelf along the existing wiring harness by the ordinary securing points and by the speaker (I).

6.19.

Thread the optic cable down next to the old cable from the parcel shelf to the left-hand wheel housing, next to REC. The cable is secured in the existing clips.

6.20.

Fit the right-hand C-pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.21.

Fit the parcel shelf trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.22.

Fit the passenger seat in accordance with WIS - 8. Body - Seats - Adjustment/Replacement.

6.23.

Fit the right-hand side bolster in accordance with WIS - 8. Body - Seats - Adjustment/Replacement.

6.24.

Fold up the rear seat backrest.

6.25.

Fit the right-hand B-pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.26.

Fit the A-pillar’s lower side piece.

7. M04-05, 4D: Removing the OnStar® control modules and securing the wiring:




7.1.	Remove the console (A) together with the OnStar® control modules.

7.2.	Remove the connectors (B).





Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

Important: Secure the wiring harness so that there is no risk of chafing and rattling.

7.3.	Fold back the wiring harness and tape over the connectors (C). Fold back the wiring harness once more and secure with cable ties (D).

7.4.	Fit the parcel shelf trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

8. CV: Removing the OnStar® control modules and securing the wiring:

8.1.	Open the luggage compartment floor.





8.2.	Remove the console (A) together with the OnStar® control modules.





8.3.	Remove the connectors (B).





Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

Important: Secure the wiring harness so that there is no risk of chafing and rattling.

8.4.	Fold back the wiring harness and tape over the connectors (C). Fold back the wiring harness once more and secure with cable ties (D).

8.5.	Close the luggage compartment floor.

9. Fold down the left-hand rear side hatch in the luggage compartment.
10. M03: Replace the optic cable on the left-hand rear side:




10.1.

Place the optic cable so that it is positioned behind the terminal housing on top of REC (A).





10.2.

Remove the locking strip (B) on the 2-pin connector (H2-9) for the optic cable.

10.3.

Open the terminal housing (C) with a screwdriver. Remove the secondary catch (D) on the connector and disconnect the optic cable coming from the OnStar® control modules.





10.4.

Remove the end cap from the new optic cable, connect to the connector and refit the secondary catch (D). Fit the terminal housing (C) to the connector and refit the locking strip (B).





10.5.

Secure the old optic cable together with the new one (E).

Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

Important: Secure the wiring harness so that there is no risk of chafing and rattling.

11. CV: Remove the left-hand, rear side hatch trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement
12. M04-05: Disconnect the optic cables on the OnStar® control modules and join the cables:

12.1.

Cut off the cable tie holding the connector (H2-9) against REC.





12.2.

Cars with brackets for e.g. an amplifier: Remove the pin strap (A) from the bracket and remove the tape (B) holding the optic cables.





12.3.

Remove the locking strip (C) on the 2-pin connector (H2-9). Open the terminal housing with a screwdriver. Remove the secondary catch (E) on the connector and remove the optic cables coming from the OnStar® control modules.





12.4.

Loosen one of the optic cables remaining in H2-9 (F), connect it to the connector and fit the secondary catch (E). Connect the connector so that the optic cables are opposite each other (G). Connect the terminal housing (D) and refit the locking strip (C).





Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

12.5.

Cars with brackets for e.g. an amplifier: Fit the cable tie (11 900 515) to the wiring harness approx. 100 mm (4 in) from H2-9, fit the cable tie (H) to the bracket. Gather the optic cable in a gentle loop (I) and then place the loop behind the bracket.





Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

12.6.

Cars without brackets for e.g. an amplifier: Gather the optic cable in a gentle loop (J) and secure with cable tie.

13. CV: Fit the left-hand, rear side hatch trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.
14. Fit the ground cable to the battery’s negative terminal.
15. Carry out procedures after disconnecting the battery, see WIS - 3. Electrical System - Charging system - Adjustment/Replacement.

Important: Follow Tech 2® on-screen instructions.

16. Add ECU ICM, choose without OnStar®. See WIS-General-Tech 2® - Description and Operation - Add/Remove.

2000-2004 Saab 9-5

1. Remove the ground cable from the battery’s negative cable.
2. Remove the center console, see WIS - Body - Interior.



3. Loosen the gear shift housing (A).

AUT: Disconnect the 6-pin connector (B) to improve access to the gear shift housing screws.

4. Disconnect the signal cable from the SRS control module to the OnStar® control module and secure the cable.




4.1.	Disconnect the connector (A) from the SRS control module and cut the cable tie (B).





4.2.	Release the back end of the connector (C) and remove from the contact rail (D).





4.3.	M00-01: Disconnect pin 39, cut off the cable terminal and insulate the end using tape (E). Fold back the cable and secure using tape (F).

4.4.	M02-04: Disconnect pin 58, cut off the cable terminal and insulate the end using tape (E). Fold back the cable and secure using tape (F).

4.5.	Assemble the contact rail and end.

4.6.	Connect connector (A) and secure the cable using a cable tie (B)..




5. Assemble the gear shift housing (A).

AUT: Connect connector (B).

6. Assemble the center console, see WIS - Body - Interior.
7. Remove the OnStar® control module and secure the cable harness:

7.1.	5D: Remove the right-hand cover from the luggage compartment floor.





7.2.	Remove the console (A).





7.3.	Disconnect the connector (B) from the OnStar® control module.





Important: Secure the cable harness to prevent the risk of scraping and rattling.

7.4.	Fold back the cable harness and tape down the connector (C). Fold back the cable harness again and secure with cable ties (D).

7.5.	5D: Assemble the right-hand cover for the luggage compartment floor.

8. Fit the ground cable on the battery’s negative cable.
9. Erase the diagnostic trouble codes.
10. Set the date and time, see WIS - 3. Electrical system - Information display (SID) - Technical description.

For vehicles serviced under the terms of this special coverage, submit a claim with the information indicated below:

1. To receive credit, submit a claim with the information below:

2. Submit courtesy transportation as a net item usign the appropriate net item code.

* Customer requests for reimbursement of previously paid repairs to repair OnStar® due to this condition.

Customer Reimbursement Claims - Special Attention Required

Customer reimbursement claims must have entered into the "technician comments" field the CSO# (if repair was completed at a Saturn Retail Facility) date, mileage, customer name, and any deductibles and taxes paid by the customer.

1. To receive credit, submit a claim with the information below:

* The amount to be reimbursed is entered into sublet.

Dear General Motors Customer:

As the owner of a GM vehicle equipped with an OnStar® system that operates in the analog mode, your satisfaction with our product is very important to us.

In November 2002, the U.S. Federal Communications Commission (FCC) ruled that wireless carriers would no longer be required to support the analog wireless network beginning in 2008. As a result, OnStar® is unable to continue service for your vehicle.

Although your analog mode OnStar® hardware can no longer communicate with OnStar®, the hardware is still active. If the OnStar® emergency button is pressed, or in the case of an airbag deployment, or near deployment, you may hear a recording that OnStar® is being contacted. However, since analog service is no longer available, the call will not connect to OnStar®. To end the call, you must press the white phone or white dot button. If the call is not ended, the system will continue to try to connect to OnStar® until the vehicle battery is drained.

What We Have Done: To eliminate the possibility of this condition occurring, General Motors is providing you with the option of having your OnStar® system deactivated at no charge until December 31, 2008 (non-Saab vehicles) or April 30, 2009 (Saab vehicles) .

What You Should Do: Deactivation of the OnStar® system must be performed by a General Motors dealer/retailer. You may want to contact your GM dealer/retailer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. Please show this letter to your dealer/retailer as authorization to perform this service, and then put it in your owner manual for future reference.

If you have any questions or need any assistance to better understand this condition, please contact your dealer/retailer.

We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.

General Motors Corporation

Enclosure

08089