Subject: | 00005 -- Auto-Apply Park Brake Performance |
Models: | 1994-1999 GMC C-Series Medium Duty Trucks |
1997-1998 GMC T-Series Medium Duty Trucks |
Some 1994-1999 GMC C-Series and 1997-1998 T-Series Medium Duty Trucks equipped with the auto-apply park brake (RPO J71) and sold for use in Canada may exhibit certain malfunctions that generally may cause the park brake to operate in the as-designed failure mode. These malfunction conditions are as follows:
• | An interruption of electrical power to the hydraulic pump due to a solenoid failure, or |
• | Water contamination of the DEXRON®III transmission fluid in the reservoir due to inadequate sealing. |
The first condition can cause an unintended park brake apply at speed. By design, the auto-apply park brake will apply as a fail-safe mode if any power interruption or fluid pressure loss occurs. If this occurred, the Park Brake warning lamp would illuminate, and there would be a noticeable deceleration of the vehicle. There would be no loss of vehicle control and the driver could bring the vehicle to a safe stop at the side of the road. The second condition could cause a slow apply or release of the park brake. The general system requirement for apply or release is 3 to 5 seconds. Longer times (10 seconds) could occur if the reservoir fluid temperature is above 55°C (130°F) or below -18°C (0°F). There is a warning in the Owner's Manual that the driver should not exit the vehicle until the park brake has fully set and the red warning light indicating this has illuminated. Both conditions could cause a failure to release the park brake when the vehicle is parked. Failure to release is a warning feature to prevent damage and should be an indication to the operator to have the vehicle system checked for abnormalities.
As a result of these conditions and their consequences described above, Transport Canada has informed General Motors of Canada Limited that it believes a safety defect exists in these vehicles. General Motors of Canada Limited has agreed to rectify the conditions by conducting a safety campaign.
To help prevent the possibility of these conditions occurring, dealers are to seal the parking brake pump and the reservoir. Some C-Series vehicles are to also have a more durable solenoid installed (T-Series and some C-Series vehicles are already equipped with this solenoid). Included with their notification, owners will receive an updated maintenance schedule to insert into their Owner's Manual (see the copy at the end of this bulletin).
Involved are certain 1994-1999 GMC C-Series and 1997-1998 T-Series Medium Duty Trucks equipped with auto-apply park brakes (J71) and sold for use in Canada and built within the following VIN breakpoints:
Year | Division | Model | Plant | From | Through |
---|---|---|---|---|---|
1994 | GMC | C | Janesville | RJ502453 | RJ524067 |
1995 | GMC | C | Janesville | SJ500065 | SJ526782 |
1996 | GMC | C | Janesville | TJ500058 | TJ517676 |
1997 | GMC | C | Janesville | VJ500135 | VJ514306 |
1998 | GMC | C | Janesville | WJ500495 | WJ512237 |
1999 | GMC | C | Janesville | XJ506117 | XJ519910 |
1997 | GMC | T | Janesville | VJ506117 | VJ510922 |
1998 | GMC | T | Janesville | WJ500774 | WJ503258 |
Important: Dealers should confirm vehicle eligibility through GM Access or VIN listing prior to beginning campaign repairs. (Not all vehicles within the above breakpoints may be involved.) Only affected VINs will be paid. |
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from the Inter-Provincial Records. The use of such motor vehicle registration data for any other purpose is a violation of provincial laws. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your Involved Vehicles Listing prior to ordering requirements.
Part Number | Description | Qty/ Vehicle |
---|---|---|
12388081 | Solenoid Coil | 1 (C-Series Only) |
00993033 | Optikleen Glass Cleaner | 500 ml |
12346286 | RTV Silicone Rubber Sealant | 1* |
15156687 | O-Ring Seal | 1 (If Required) |
10952624 | DEXRON®III Trans Fluid | 1 L |
15753013 | Maintenance Label | 1 |
* -- One tube will service two vehicles. |
All customers of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of customer letter included with this bulletin).
All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
Important: Allow the sealer to cure approximately 20 minutes. If the sealer is allowed to cure too long, it may not seal properly.
Tighten
Tighten the pipe nut to 16 N·m (12 lb ft).
Tighten
Tighten the pipe nut to 16 N·m (12 lb ft).
Important: The locating pin on the reservoir should be in the hole of the adapter ear when properly oriented. The reservoir fill neck orientation should be inboard, toward the frame rail and toward the centre of the component box.
Tighten
Tighten the screws to 6 N·m (50 lb in).
For all other vehicles, proceed to Step 25 as those vehicles have the durable solenoid.
Tighten
Tighten the nut to 8 N·m (6 lb ft).
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. Additional Campaign Identification Labels can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 am to 5:00 pm Eastern Standard Time). Ask for Item Number GMP 91 when ordering.
Apply the "Campaign Identification Label" only on a clean, dry surface.
Submit a Product Campaign Claim with the information indicated below.
Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labour Op | Labor Hours* | Net Item |
---|---|---|---|---|---|---|---|
Seal Parking Brake Pump & Reservoir; Install Maintenance Label | 0 or 1 | -- | ** | MA-96 | V0461 | 0.5 hr | *** |
Seal Parking Brake Pump & Reservoir and Install New Solenoid Coil & Maintenance Label | 1 or 2 | -- | ** | MA-96 | V0462 | 0.7 hr | *** |
* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labour Hours". ** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% for parts needed to complete the repair. *** -- The amount identified in the "Net Item" column should represent the sum total of the Current GMSPO Dealer Net Price plus 40% for the actual amount of cleaner, sealant, and transmission fluid needed to perform the required repairs, not to exceed $20.00 |
Refer to the General Motors Claims Processing Manual for details on Product Campaign Claim Submission
Dear General Motors Customer:
Some 1994-1999 GMC C-Series and 1997-1998 T-Series Medium Duty Trucks equipped with the auto-apply park brake and sold for use in Canada may exhibit certain malfunctions that generally may cause the park brake to operate in the as-designed failure mode. These malfunction conditions are as follows:
• | An interruption of electrical power to the hydraulic pump due to a solenoid failure, or |
• | Water contamination of the DEXRON®III transmission fluid in the reservoir due to inadequate sealing. |
The first condition can cause an unintended park brake apply at speed. By design, the auto-apply park brake will apply as a fail-safe mode if any power interruption or fluid pressure loss occurs. If this occurred, the Park Brake warning lamp would illuminate, and there would be a noticeable deceleration of the vehicle. There would be no loss of vehicle control and the driver could bring the vehicle to a safe stop at the side of the road. The second condition could cause a slow apply or release of the park brake. The general system requirement for apply or release is 3 to 5 seconds. Longer times (10 seconds) could occur if the reservoir fluid temperature is above 55°C (130°F) or below -18°C (0°F). There is a warning in the Owner's Manual that the driver should not exit the vehicle until the park brake has fully set and the red warning light indicating this has illuminated. Both conditions could cause a failure to release the park brake when the vehicle is parked. Failure to release is a warning feature to prevent damage and should be an indication to the operator to have the vehicle system checked for abnormalities.
As a result of these conditions and their consequences described above, Transport Canada has informed General Motors of Canada Limited that it believes a safety defect exists in these vehicles. General Motors of Canada Limited has agreed to rectify the conditions by conducting a safety campaign.
To help prevent the possibility of these conditions occurring, dealers are to seal the parking brake pump and the reservoir. Some C-Series vehicles are to also have a more durable solenoid installed (T-Series and some C-Series vehicles are already equipped with this solenoid). In addition, included with this letter is an updated maintenance schedule for the solenoid. Please place this insert in the Section titled "Maintenance Schedule" of your Owner's Manual for future reference.
Please contact your GM dealer as soon as possible for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Customer Support Department
General Motors of Canada Limited
Enclosure