SERVICE MANAGER
ALL INVOLVED NEW VEHICLES IN DEALERS' POSSESSION (SOLD AND UNSOLD) MUST BE HELD AND REPAIRED, PER THIS MESSAGE, BEFORE OWNERS TAKE POSSESSION.
PLEASE RETAIN THIS COPY FOR YOUR FILE. YELLOW CAMPAIGN BULLETIN WILL NOT BE SENT FOR THIS CAMPAIGN. THE FOLLOWING WAS SENT VIA DCS/EMS ON NOVEMBER 15,1994.
THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR A FAILURE TO ADEQUATELY REPAIR WITHIN 60 DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.
IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME. THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE, OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.
TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS. EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE APPOINTMENTS WITH OWNERS AND TO REPAIR THEIR VEHICLES AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE LETTER WHICH IS BEING SENT TO OWNERS, THE OWNER IS BEING INSTRUCTED TO CONTACT THE GMC TRUCK DIVISION CONSUMER RELATIONS OFFICE IF THE DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.
GENERAL MOTORS HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 1995 S/T UTILITY TRUCKS. SOME OF THESE VEHICLES MAY HAVE THE BRAKE-PEDAL PIVOT BOLT STARTED IN THE WELD NUT BUT NOT TORQUED ("FINGER LOOSE"). WITH THE BOLT "FINGER LOOSE", IT IS POSSIBLE FOR THE BOLT TO DISENGAGE FROM THE WELD NUT VERY EARLY IN THE LIFE OF THE VEHICLE. IF THIS SHOULD OCCUR, THERE WOULD BE A TOTAL LOSS OF BRAKING ABILITY, AND IF THE VEHICLE WAS IN MOTION, A VEHICLE CRASH WITHOUT PRIOR WARNING COULD OCCUR.
TO CORRECT THIS CONDITION. DEALERS WILL INSPECT FOR HAND-STARTED BRAKE PEDAL BOLTS AND TORQUE THEM TO SPECIFICATIONS.
INVOLVED ARE CERTAIN 1995 S/T UTILITY TRUCKS BUILT AT MORAINE ASSEMBLY (VIN CODE 2). DEALER CODES AND VEHICLES INVOLVED ARE LISTED BELOW:
CHARGE TO SHIP TO BUILT DEALER DEALER VIN DATE -------------------------------------------------------------- 06074 06074 1GKDT13W8S2513460 941104 06540 06540 1GKDT13W4S2513441 941104 06591 06591 1GKDT13WXS2513511 941107 21053 21053 1GKDT13W3S2513446 941104 21075 21075 1GKCT18W6S2513428 941104 21082 21082 1GKCT18W2S2513426 941104 21127 21127 1GKCT18W3S2513502 941107 21127 21127 1GKDT13W2S2513518 941107 21148 21148 1GKDT13W0S2513436 941104 21148 21148 1GKDT13W4S2513522 941107 21350 21350 1GKDT13W7S2513496 941107 21491 39425 1GKCT18WIS2513465 941107 21525 21525 1GKDT13W9S2513452 941104 21550 21550 1GKDT13W7S2513434 941104 21550 21550 1GKCT18W4S2513492 941107 21550 21550 1GKCT18W0S2513523 941107 21593 21593 1GKDT13W5S2513464 941107 21635 21635 1GKDT13W5S2513433 941104 21750 21750 1GKDT13W5S2513481 941107 26183 26183 1GKDT13WXS2513489 941107 26460 26460 1GKCT18W1S2513451 941104 30114 30114 1GKDT13W7S2513479 941107 30241 30241 1GKDT13WXS2513444 941104 30307 30307 1GKDT13W4S2513486 941107 30640 30640 1GKDT13W5S2513500 941107 30855 30855 1GKDT13W0S2513422 941104 40015 40015 1GKDT13W1S2513462 941104 40033 40033 1GKDT13W9S2513435 941104 40109 40109 1GKDT13W3S2513494 941107 40162 40162 1GKDT13W1S2513509 941107 40555 40555 1GKDT13W0S2513467 941107 40575 40575 1GKCT18W6S2513445 941104 40575 40575 1GKDT13W2S2513471 941107 42048 42048 1GKDT13WXS2513427 941104 42079 42079 1GKCT18W4S2513458 941104 42250 42250 1GKDT13W6S2513506 941107 44507 44507 1GKDT13W9S2513483 941107 44620 44620 1GKDT13W5S2513447 941104 47082 47082 1GKCS18W1S2513520 941107 47265 47265 1GKCS13W5S2513513 941107 47359 47359 1GKDT13W6S2513442 941104 47527 47527 1GKCS18W1S2513498 941107 47609 47609 1GKDT13W2S2513504 941107 50113 50113 1GKCS13W9S2513501 941107 50235 50235 1GKCS13W4S2513423 941104 50235 50235 1GKCS18W3S2513454 941104 51024 51024 1GKCS13W5S2513432 941104 51038 51038 1GKDT13W9S2513497 941107 51203 51203 1GKCS18W6S2513450 941104 53101 53101 1GKDT13W4S2513505 941107 53158 53158 1GKDT13W3S2513527 941107 53206 53206 1GKCS13W3S2513526 941107 53343 53343 1GKCS13W8S2513425 941104 53401 53401 1GKCS13W4S2513440 941104 53427 53427 1GKCS13W4S2513437 941104 53502 53502 1GKDT13WXS2513461 941104 56111 56111 1GKDT13W1S2513459 941104 56134 56134 1GKDT13W7S2513529 941107 61003 61003 1GKDT13W6S2513439 941104 61166 63110 1GKDT13W8S2513443 941104 61166 63110 1GKDT13W6S2513490 941107 61306 61306 1GKDT13W4S2513455 941104 61306 61306 1GKDT13W4S2513472 941107
ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED /REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES.
DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE. OR OWNERSHIP, FROM THIS TIME FORWARD.
WHEN A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO ENSURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE.
OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN.
IF THE NAME AND ADDRESS OF THE OWNER OF AN INVOLVED VEHICLE WAS UNAVAILABLE TO GMC TRUCK DIVISION AT THE TIME OF CAMPAIGN INITIATION, THE DEALER MUST DETERMINE THE OWNER'S NAME AND ADDRESS FROM THE DEALERSHIP SALES RECORDS. PLEASE PROVIDE THIS INFORMATION DIRECTLY ON THE SECOND COPY OF THE LISTING NEXT TO THE APPLICABLE VIN SO THAT OUR RECORDS MAY BE UPDATED AND THE APPROPRIATE NOTIFICATION MAILED TO THE OWNER. THIS SECOND COPY SHOULD THEN BE SUBMITTED TO THE ADDRESS LISTED BELOW IN THE PREVIOUSLY SUPPLIED YELLOW CAMPAIGN ENVELOPES.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 101 UNION STREET PLYMOUTH, MICHIGAN 48170
OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GMC TRUCK DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN). A LISTING OF OWNER NAMES AND ADDRESSES HAS BEEN FURNISHED TO THE INVOLVED DEALERS TO ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THIS LISTING MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THIS CAMPAIGN.
1. WITH YOUR FINGERS ON THE HEAD OF THE BRAKE PEDAL PIVOT BOLT, CHECK FOR LOOSENESS (FIGURE 6 ON PAGE 5-8 OF 1995 S/T TRUCK SERVICE MANUAL GMT 95- ST- 1A).
2. IF NOT LOOSE, REINSTALL LOWER TRIM PANEL AND INSTALL CAMPAIGN IDENTIFICATION LABEL.
3. IF LOOSENESS IF FOUND, TORQUE THE BRAKE PEDAL PIVOT BOLT TO 35 NM (26 LBS. FT.) AND INSTALL CAMPAIGN IDENTIFICATION LABEL.
DEALERS SHOULD SUBMIT AN ACCURATELY FILLED OUT WARRANTY REPAIR ORDER ON EACH VEHICLE COMPLETED UNDER THIS CAMPAIGN.
LABOR OPERATION TIME TROUBLE NUMBER DESCRIPTION ALLOWANCE CODE -------------------------------------------------------------
V9470 INSPECT BRAKE PEDAL 0.2 Hrs. 96 PIVOT BOLT V9471 INSPECT AND TORQUE 0.3 Hrs. 96 BRAKE PEDAL PIVOT BOLT
* FOR DEALER TO RECEIVE ADMINISTRATIVE TIME ALLOWANCE ASSOCIATED WITH THIS CAMPAIGN, ADD 0.1 HOUR TO THE LABOR OPERATION TIME ALLOWANCE.
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALL POINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.
APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
PROCEDURES COVERING THIS CAMPAIGN ARE OUTLINED IN SECTION V OF YOUR DEALERSHIP'S "GMC TRUCK WARRANTY CLAIMS PROCESSING MANUAL" #P9119 REV. 2/94.
Dear GMC Truck Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect, which relates to motor vehicle safety, exists in CERTAIN 1,995 S/T utility trucks. Some of these vehicles may have the brake-pedal pivot bolt started in the weld nut but not torqued ("finger loose"). With the bolt "finger loose", it is possible for the bolt to disengage from the weld nut very early in the life of the vehicle. If this should occur, there would be a total loss of braking ability, and if the vehicle was in motion, a vehicle crash without prior warning could occur.
To correct this condition, dealers will inspect for hand-started brake pedal bolts and torque them to specifications.
Instructions for performing this service have been sent to your GMC Truck dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction will vary from ten to twenty minutes. Please ask your dealer how much additional time will be needed to process your vehicle.
Your GMC Truck dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact GMC Truck Consumer Relations by telephone. Consumer Relations will assist you and your dealer in getting your vehicle corrected. The telephone number of the Consumer Relations office is listed in your Warranty and Owner Assistance Information Manual.
After contacting your dealer and GMC Truck Division, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C., 20590, or call 800-424-9393 (Washington, D.C. residents use 366- 0123).
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us complete name and address of the person you sold or traded your vehicle to and retum the card to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our product.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.