CAMPAIGN:LOW TORQUE ON THE TRAILER HITCH BOLTS
Models: 1994 Chevrolet/GMC S/T 4-Door Utility with RPO VR4
TO: ALL GENERAL MOTORS DEALERS
General Motors of Canada Limited has determined that a defect, which relates to motor vehicle safety, exists in certain 1994 Chevrolet/GMC S/T 4-Door Utility vehicles equipped with a weight distribution trailer hitch (VR4) option. Some of these utilities may have trailer hitch attaching bolts tightened below the specified torque. This condition could eventually lead to loosening and subsequent breakage of the fasteners. If this were to occur while a trailer was being pulled, the hitch and trailer could separate from the vehicle.
To correct this condition, dealers are to torque all eight trailer hitch bolts to the correct torque.
VEHICLES INVOLVED:
Involved are the following 1994 Chevrolet/GMC S/T 4-Door Utility model vehicles:
1GNDT13W2R0117792 1GKDT13WIR0505478 1GNDT13W6R0119108 1GNDT13W6R0117794 1GNDT13W8R0117960 1GNDT13W2R0119171 1GNDT13W5R0117799 1GNDT13W4R0117969 1GNDT13W8R0119191 1GKDT13W6R0505119 1GNDT13W8R0117988 1GNDT13WlR0119310 1GNDT13W7R0117836 1GNDT13W7R0118002 1GNDT13W4R0119317 1GKDT13W8R0505218 1GKCS13W6R0505619 1GKDT13W8R0506059 1GNDT13W6R0117844 1GKDT13W4RO505622 1GKDT13W6R0506061 1GKDT13W3R0505255 1GKDT13W6R0505623 1GKDT13W1R0506131 1GNDT13W8R0117859 1GKCS13W4R0505635 1GNDT13W9R0120415 1GNDT13WOR0117905 1GNDT13W6R0118444 1GNDT13W9R0120446 1GNDT13W7R0117920 1GNDT13W4R0118510 1GNDT13WXR0120455 1GNDT13W7R0117934 1GKDT13W3R0505823 1GNDT13W4R0117955 1GNDT13W4R0118989
NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.
All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.
DEALER CAMPAIGN RESPONSIBILITY:
All unsold new vehicles in dealers possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.
Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
CAMPAIGN PROCEDURE:
Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.
OWNER NOTIFICATION:
All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.
PARTS INFORMATION:
Parts are not required to complete this campaign.
PARTS AND LABOUR CLAIM INFORMATION:
Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:
Repair Code Description Time Allowance
2A Torque Eight Platform Trailer Hitch Bolts .4
Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.
SERVICE PROCEDURE:
1. Raise vehicle on hoist.
2. Torque the front 3 trailer hitch bolts from outside of the frame rail. Torque the bolts to 80.0 - 110.0 N.m (59 - 81 lb. ft.). (See Figure 1)
3 .Torque the rear trailer hitch bolt from inside of the frame rail. Torque the bolt to 80.0 - 110.0 N.m (59 - 81 lb. ft.). (See Figure 1)
4. Repeat Steps 2 & 3 on other side of vehicle.
5. Lower vehicle from hoist.
6. Install Campaign Identification Label.
INSTALLATION OF CAMPAIGN IDENTIFICATION
Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.
General Motors of Canada bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer." They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your General Motors dealer for information on whether your vehicle may benefit from the information.
Customer Support Department General Motors of Canada Limited
June 1994
Dear General Motors Customer:
General Motors of Canada Limited has determined that a defect, which relates to motor vehicle safety, exists in certain 1994 Chevrolet/GMC S/T 4-Door Blazer/Jimmy model vehicles equipped with a weight distribution trailer hitch (VR4) option. Some of these units may have trailer hitch attaching bolts tightened below the specified torque. This condition could eventually lead to loosening and subsequent breakage of the fasteners. If this were to occur while a trailer was being pulled, the hitch and trailer could separate from the vehicle.
To correct this condition, your dealer will tighten all trailer hitch attaching bolts to the correct torque.
This service will be provided for you at no charge.
Please contact your GM dealer as soon as possible to arrange a service date.
If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Customer Support Department General Motors of Canada Limited
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
