GM Service Manual Online
For 1990-2009 cars only

Step

Action

Value(s)

Yes

No

1

Did you review the steering wheel controls system operation and perform the necessary inspections?

--

Go to Step 2

Go to Symptoms

2

Verify that the steering wheel controls are inoperative.

Do the steering wheel controls operate normally?

--

Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems

Go to Step 3

3

Are two or less functions of any one switch assembly inoperative?

--

Go to Step 4

Go to Step 5

4

Replace the appropriate switch assembly. Refer to Steering Wheel Control Switches Replacement .

Did you complete the replacement?

--

Go to Step 26

--

5

Are both of the switch assemblies inoperative?

--

Go to Step 6

Go to Step 19

6

Inspect the STR WHL RDO IGN fuse 18 for an open.

Is the fuse open?

--

Go to Step 7

Go to Step 10

7

Test CKT 801 (DK GRN/CKT 43 (YEL) for a short to ground.

Is there a short to ground in CKT 801 (DK GRN/CKT 43 (YEL)?

--

Go to Step 8

Go to Step 9

8

Repair the short to ground in CKT 801 (DK GRN/CKT 43 (YEL).

Did you complete the repair?

--

Go to Step 9

--

9

Replace the STR WHL RDO IGN fuse 18.

Did you complete the replacement?

--

Go to Step 26

--

10

Test CKT 801 (DK GRN/CKT 43 (YEL) for an open circuit.

Is there an open present in CKT 801 (DK GRN/CKT 43 (YEL)?

--

Go to Step 11

Go to Step 12

11

Repair the open in CKT 801 (DK GRN/CKT 43 (YEL).

Did you complete the repair?

--

Go to Step 26

--

12

Test CKT 1796 (DK BLU)/CKT 1011 (LT GRN) for a short to voltage?

Is a short to voltage present in CKT 1796 (DK BLU)/CKT 1011 (LT GRN)?

--

Go to Step 13

Go to Step 14

13

Repair the short to voltage in CKT 1796 (DK BLU)/CKT 1011 (LT GRN).

Did you complete the repair?

--

Go to Step 26

--

14

  1. Turn the ignition switch to the ACC position.
  2. Turn the radio ON.
  3. Test CKT 1796 (DK BLU) at the radio for voltage.
  4. Press any one function button.

Is voltage within the specified range?

0.30-4.35 V

Go to Step 18

Go to Step 15

15

Does the voltage measure greater than the specified value?

--

Go to Step 16

Go to Step 17

16

Repair the short to voltage in the WHT wire.

Did you complete the repair?

--

Go to Step 26

--

17

Repair the open in CKT 1796 (DK BLU)/CKT 1011 (LT GRN).

Did you complete the repair?

--

Go to Step 26

--

18

Service the radio. Refer to Radio Replacement .

Is service of the radio complete?

--

Go to Step 26

--

19

Is the VOL up, VOL DWN and Mute switch assembly inoperative?

--

Go to Step 20

Go to Step 23

20

Test CKT 1011 (LT GRN) to the VOL up, VOL DWN and Mute switch assembly for an open circuit.

Is an open present in CKT 1011 (LT GRN)?

--

Go to Step 21

Go to Step 22

21

Repair the open in CKT 1011 (LT GRN).

Did you complete the repair?

--

Go to Step 26

--

22

Replace the switch assembly. Refer to Steering Wheel Control Switches Replacement .

Did you complete the replacement?

--

Go to Step 26

--

23

Test the WHT wire for an open circuit.

Is there an open in the WHT wire?

--

Go to Step 24

Go to Step 25

24

Repair the open in the WHT wire.

Did you complete the repair?

--

Go to Step 26

--

25

Test CKT 1011 (LT GRN) to the Seek Up, Seek DWN and Preset switch assembly for an open circuit.

Is an open present in CKT 1011 (LT GRN)?

--

Go to Step 21

Go to Step 22

26

Operate the system in order to verify the repair.

Did you find and correct the condition?

--

System OK

Go to Step 3