GM Service Manual Online
For 1990-2009 cars only

Step

Action

Value(s)

Yes

No

1

Did you review the radio/audio system operation and perform the necessary inspections?

--

Go to Step 2

Go to Symptoms

2

Verify that the radio is always or never muted.

Does the radio operate normally?

--

Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems

Go to Step 3

3

  1. Ensure that the vehicle is OFF.
  2. Test CKT 835 (DK GRN) for voltage.

Is voltage present in CKT 835 (DK GRN)?

9-16 V

Go to Step 9

Go to Step 4

4

Disconnect the vehicle interface unit (VIU).

Is voltage present in CKT 835 (DK GRN)?

--

Go to Step 11

Go to Step 5

5

  1. Disconnect the radio connector C3.
  2. Test CKT 835 (DK GRN) for a short to ground.

Is a short to ground present in CKT 835 (DK GRN)?

--

Go to Step 6

Go to Step 7

6

Repair the short to ground in CKT 835 (DK GRN). Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Is the repair complete?

--

Go to Step 12

--

7

Test CKT 835 (DK GRN) for an open circuit.

Is an open present in CKT 835 (DK GRN)?

--

Go to Step 8

Go to Step 10

8

Repair the open in CKT 835 (DK GRN). Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Is the repair complete

--

Go to Step 12

--

9

Important: Data transmission can be identified as a momentary change in frequency. Monitor the DMM while operating the phone.

  1. Test CKT 835 (DK GRN) for data transmission.
  2. Operate the phone.

Is data transmission observed?

100-1000 HZ

Go to Step 10

Go to Step 11

10

Service the radio. Refer to Radio Replacement .

Is service of the radio complete?

--

Go to Step 12

--

11

Service the vehicle interface unit (VIU).

Is service of the VIU complete?

--

Go to Step 12

--

12

Operate the system in order to verify the repair.

Did you correct the condition?

--

System OK

Go to Step 3